Application Support Engineer IGT1 Lanka Billtrust
Application Support Engineer IGT1 Lanka Billtrust
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Job Description
About Us:
Billtrust makes it easier for B2B companies to get paid. Weve been the leading innovator in AR automation for nearly two decades and continue accelerating. Our customers span 40 industries and we lead with double digit market share in many of the industries we serve. We provide automated ordertocash solutions that meet diverse buyer requirements and speed cash application through tailored invoice delivery secure multichannel payment enablement and intelligent matching and payment posting. Our unparalleled expertise in AR informs everything that we do. No one is better positioned to understand and solve for the needs of every individual AR department. We innovate by pushing automation into new areas like our supplierdriven payments network automated invoice delivery into AP portals and our automated credit application process. We drive results by helping our customers increase electronic adoption of invoices and payments and widening technology bottlenecks. Amazing customer experiences are possible with our connected solutions. We give our customers the power to conduct business unencumbered by manual interactions.
Position Overview:
You will be responsible for the development of data mapping and logic to extract data from client files as well as the task of designing customer bill templates to meet client requirements. You will be involved with new builds enhancements and complex issue resolution. As an Application Support Engineer you will have the opportunity to be a key technical partner for new client implementations as well as modifications for existing clients.
Key Responsibilities:
- Develop solutions with a focus on efficiency and repeatability to improve turnaround time and the quality of the teams output.
- Write Groovy scripts to parse and apply business logic to client data.
- Design and develop templates for the layout of client bills.
- Write custom reports and perform data manipulation through SQL scripts.
- Perform analysis and resolve assigned cases in a timely and highquality manner.
- Collaborate with Project Managers to analyze and clarify requirements.
- Contribute to the knowledge management repository.
- Recommend best practices answer questions regarding feasibility issues and serve as a subject matter expert on mapping and templating to support Client Services Professional Services Sales Business Development and Marketing.
- Function as the goto person for more complex and/or clientsensitive mapping/templating projects and issues.
- Identify opportunities to improve processes automation and tools within the Application Support team.
Qualifications :
- Bachelors degree in Computer Science Computer Engineering or a similar field (or equivalent experience).
- A demonstrated ability to develop scripts in Python Java HTML CSS and JavaScript (or a similar scripting language)
- 3 years of relevant experience in a fastpaced productcentric environment is ideal.
- Ability to perform data analysis and develop SQL database queries along with an understanding of RDBMS such as MySQL.
- Unix/Linux experience.
- Exposure to a Network Operations Center.
- User Interface (UI) development experience and report writing experience.
- Energy creativity attention to detail and an ability to learn quickly.
- Experience with storage file systems/Network Attached Storage (NAS).
- Effective communication skills with crossfunctional and distributed teams.
- Working knowledge of GMC/Quadient Inspire or Adobe InDesign is a plus.
- Prior experience with Agile/Kanban methodologies.
- Ability to work in the EU shift.
Additional Information :
We believe that coming together as a community in person is important to innovation connection and fostering a sense of belonging. Our roles have the right balance of remote and inoffice working (our own amazing spaces or those of our partners and customers) to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
