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Reporting to the AVP Enterprise Applications & Projects the Cred & Enrollment Systems Director will be responsible for the upkeep and utilization of the credentialing and enrollment software CredentialStream. The role includes ownership of the CredentialStream vendor partnership and relationship credentialing and enrollment workflow development and maintenance system optimization and enhancements working collaboratively with credentialing and enrollment leaders implementation operations and Privia IT/software development teams to maximize the value of the platform.
Job Duties:
Serve as the CredentialStream Subject Matter Expert and Senior Administrator
Relationship owner for credentialing and enrollment systems
Responsible for building out workflows rosters and creating efficiency in the systems to ensure productivity
Responsible for creating metricsrelated reports and dashboards
Handle mass data extracts data cleansing and importing for mass updates in the credentialing system
Oversight of the development of the training program for enrollment and credentialing associates
Supervises the implementation of integration with both internal and external software to CredentialStream
Identifies gaps in existing processes and works with leaders to ensure existing issues are addressed in a timely manner
Elicit business requirements and develop metrics to determine product success
Deliver on the product roadmap balancing longterm vision with marketable releases
Create wireframes and workflow diagrams to illustrate requirements
Communicate product needs effectively to the development and QA teams
Manage governance meetings within the organization and ensure change management procedures are adhered to
Manage user group sessions to ensure all training materials and opportunities are delivered to the organization
Other duties as assigned
Qualifications :
High School Graduate
Experience working in CredentialStream required
Knowledge and understanding of Credentialing Enrollment and Onboarding processes and systems
Vendor relationship management experience
3 years experience in change / project management
Excel functions or equivalent Google sheets (minimum: VLOOKUP pivot tables sort/filtering and formulas)
Experience working with athenahealths suite of tools is preferred
Must comply with HIPAA rules and regulations
Excellent written and verbal communicatiom
Willingness to train and mentor other team members
Great time management skills (organized and the ability to manage multiple projects while producing exceptional work. Appropriate approach for duties recognizing priorities reporting and escalating issues and ideas through the appropriate chain of command)
Ability to work independently and multitask in a fast paced environment
The salary range for this role is $115000.00$125000.00 in base pay and exclusive of any bonuses or benefits (medical dental vision life and pet insurance 401K paid time off and other wellness programs). This role is also eligible for an annual bonus targeted at 15 based on the performance for the role and resricted stock units. The base pay offered will be determined based on relevant factors such as experience education and geographic location.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Technical Requirements (for remote workers only not applicable for onsite/in office work):
In order to successfully work remotely supporting our patients and providers we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age color national origin physical or mental (dis)ability race religion gender sex gender identity and/or expression marital status veteran status or any other characteristic protected by federal state or local law.
Remote Work :
Yes
Employment Type :
Fulltime
Remote