Customer Support Representative ZR22139JOB
Customer Support Representative ZR22139JOB
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USD 630 - 630
1 Vacancy
Job Description
This is a remote position.
- Provide customer support via phone and potentially other channels
- Assist users with app downloads and troubleshoot basic technical issues
- Help customers with missing codes and general inquiries
- Perform basic administrative tasks such as data entry and file management
- Conduct basic research to support company operations
- Assist with basic client outreach including invoice followups
- Draft simple documents and presentations as needed
- Handle daytoday administrative tasks to support the team
Requirements
- Strong customer service background
- Excellent communication skills both verbal and written
- Proficiency in using smartphones and troubleshooting basic app issues
- Basic administrative skills including data entry and file management
- Ability to multitask between customer service and administrative duties
- Comfortable with remote work and using various digital tools
- Flexible schedule to cover extended support hours
- Fluent in English; additional languages are a plus
- Strong aptitude to learn the product to effectively be able resolve customer issues in real time
- Proficiency with: Canva Google Workspace MS Office
- Provide customer support for a wide range of selfguided audio tours and locationbased games
- Handle a variety of customer inquiries from basic troubleshooting to general questions
- Contribute to the smooth operation of the company through various administrative tasks
- Adapt to the company s remote work culture collaborating with team members across different time zones
Benefits
Independent Contractor Perks
- Permanent workfromhome
- Immediate hiring
- Steady freelance job
Strong customer service background Excellent communication skills, both verbal and written Proficiency in using smartphones and troubleshooting basic app issues Basic administrative skills, including data entry and file management Ability to multitask between customer service and administrative duties Comfortable with remote work and using various digital tools Flexible schedule to cover extended support hours Fluent in English; additional languages are a plus Strong aptitude to learn the product, to effectively be able resolve customer issues in real time Proficiency with: Canva, Google Workspace, MS Office
Employment Type
Full Time
