Principal Product Manager Technical - Digital IT Products
Principal Product Manager Technical - Digital IT Products
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!
Are you ready to shape the future of connectivity At TMobile we dont just follow industry trendswe set them. With our groundbreaking TMobile Starlink program were revolutionizing how customers experience highspeed internet bringing cuttingedge solutions to millions. As a Principal Product Manager youll be at the helm of this transformation leading enterprise technology experiences provisioning selfservice and assisted channels and driving largescale software development initiatives.This is your chance to work on highimpact projects that define the digital and IT roadmap for TMobiles Starlink offerings new services and enterprise technology platforms. Youll collaborate with toptier talent across engineering UX and business teams to deliver seamless innovative solutions that power our IT infrastructure digital transformation and customer engagement strategies. If you thrive on tackling complex challenges and building gamechanging technology we want you on our team.
As a Principal Product Manager youll be at the forefront of digital innovation leading efforts that shape the future of enterprise IT and customer experiences. If youre passionate about driving largescale technology transformations and building exceptional digital products wed love to hear from you!
Key Responsibilities:
- Lead the endtoend product lifecycle for enterprise IT and digital experiences from ideation to .
- Define and drive product vision roadmap and strategy for provisioning selfservice and assisted channels.
- Develop and own key product requirements ensuring alignment with business objectives and customer needs.
- Collaborate with engineering UX and business teams to build seamless scalable and highperforming technology solutions.
- Spearhead largescale software development projects optimizing IT infrastructure and digital platforms.
- Oversee customer journey enhancements driving personalization automation and seamless omnichannel interactions.
- Ensure alignment between IT systems digital platforms and business priorities focusing on Starlink integration and new TMobile service offerings.
- Partner with internal stakeholders to drive efficiency innovation and modernization in IT and digital processes.
- Utilize datadriven insights and analytics to measure success and continuously refine digital experiences
Work Experience:
- 10 years of product management experience with a focus on IT digital transformation enterprise software or largescale technology projects.
- Strong expertise in enterprise IT platforms digital experiences and customer journey optimization.
- Proven track record of leading largescale software development and digital transformation initiatives.
- Experience in provisioning selfservice platforms assisted support channels and IT modernization.
- Solid understanding of cloud technologies APIs enterprise integration and digital ecosystem management.
- Excellent crossfunctional leadership and stakeholder management skills.
- Ability to translate complex technical requirements into businessaligned product strategies.
- Strong analytical skills with a datadriven mindset to optimize performance and user experience.
- Experience working in telecommunications enterprise IT or SaaS industries is a plus.
Knowledge Skills and Abilities:
- Business Operations Demonstrates complete mastery of business side skills (communication customer research product vision feature definition) as well as technical architecture Dev and skills. (Required)
- Business Analysis Proven analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)
- Customer Experience Management Mastery level (industry leading) understanding of customer experience. (Required)
- Technology Mastery level understanding of platform technologies and components such as security performance optimization API integration.
- Expert level knowledge of full technology stack on which your assigned product runs. (Required)
- Agile Methodologies Proven success in directing matrixed resources and delivering software with Agile Scrum methodologies and other commonly used tools across multiple teams. (Required)
- Technical Writing Mastery of requirements elicitation and writing skills including the ability to write concisely and clearly for different audiences. (Required)
- Agile Project Management Mastery of requirements elicitation and writing skills including the ability to write concisely and clearly for different audiences. (Required)
- Collaboration Experience with successive elaboration and ability to develop Initiatives Features and User Stories that the DevOps teams can ingest. (Required)
- Product Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role. (Required)
- Communication Proven ability to effectively and efficiently communicate with Leadership technical and nontechnical audiences while employing a high degree of collaboration and influence.
- Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and nontechnical leaders. (Required)
- SQL Fluent with SQL Tableau other analytical solutions like SAS SPSS. (Required)
- Tableau Fluent with SQL Tableau other analytical solutions like SAS SPSS. (Required)
- Integration Knowledge and experience with integration patterns APIs and protocols such as REST EDI SOAP etc. (Required)
- DevOps Mastery of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment. (Required)
Education:
- Bachelors Degree Computer Science Engineering IT or equivalent experience. (Required)
Licenses and Certifications:
- Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
- Other Technical Certification Agile Certified Practitioner (PMIACP) (Preferred)
Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $139700 $252000Corporate Bonus Target: 20
The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.
At TMobile employees in regular nontemporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a yearend bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out.Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.
Required Experience:
Staff IC
Employment Type
Full-Time
