Staff Project Manager
Staff Project Manager
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Job Description
About Zscaler
Serving thousands of enterprise customers around the world including 40 of Fortune 500 companies Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the worlds largest security cloud Zscaler accelerates digital transformation so enterprises can be more agile efficient resilient and secure. The pioneering AIpowered Zscaler Zero Trust Exchange platform which is found in our SASE and SSE offerings protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users devices and applications in any location.
Named a Best Workplace in Technology by Fortune and others Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fastpaced and collaborative and you are passionate about building and innovating for the greater good come make your next move with Zscaler.
At Zscaler our Customer Success Organization is a global customerfocused team dedicated to delivering highimpact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert handson support starting from the implementation phase and beyond ensuring customers achieve their goals and leverage our technology to its fullest potential. Together we create a customercentric culture that fosters success adoption and continuous growth.
We are hiring a Staff Project Manager to work within our Customer Success organization. You will proactively engage team members to address blockers drive timesensitive deliverables from requirements capture through delivery track and report on project status and strategize with business partners to ensure alignment on their roadmap. You bring a background in implementing crossfunctional projects and the ideal candidate has some AI experience. Reporting to the Sr. Manager PMO you will:
- Manage relationships with business partners while establishing success criteria metrics milestones and timelines and ensuring projects remain on target by diligently driving the project to success
- Manage project team to ensure all are aligned and deliverables are met. Maintain project tracking and documentation within appropriate systems templates and databases
- Coordinate and lead various calls including working team syncs kickoff calls Steering Committees and reliably provide appropriate communication
- Provide regular status updates streamlining messages to fit different audiences while maintaining accuracy timeliness and professionalism
What Were Looking For (Minimum Qualifications)
- U.S. citizenship is required for this position due to the nature of the customers assigned to this role
- 5 years of experience managing crossfunctional projects with measurable outcomes in fastpaced environments; resourceful problemsolver skilled in aligning diverse teams to deliver innovative and practical solutions
- Proficiency with tools like Asana JIRA Confluence Google Workspace and Excel for efficient project tracking and reporting
- Effective communicator with a track record of delivering tailored updates to stakeholders at all levels.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively; candidates must have a proven track record of successfully managing complex projects from concept to launch
What Will Make You Stand Out (Preferred Qualifications)
- AI project experience
- Certified Scrum Master (CSM)
- Project Management Professional (PMP)
#LIHybrid
#LIAM12
Zscalers salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors including jobrelated skills experience and relevant education or training.
The base salary range listed for this fulltime position excludes commission/ bonus/ equity (if applicable) benefits.
Base Pay Range
$122500 $175000 USD
At Zscaler we believe that diversity drives innovation productivity and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team and a culture where everyone belongs. For more information on our commitments to Diversity Equity Inclusion and Belonging visit the Corporate Responsibility page of our website.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- Inoffice perks and more!
By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristics protected by federal state or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal state and local pay transparency rules. For additional information about the federal requirements click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancyrelated support.
Required Experience:
Staff IC
Employment Type
Full-Time
