Customer Service Specialist and Admin Support
Customer Service Specialist and Admin Support
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
To provide exceptional customer service and administrative support role that includes a broad range of activities meeting planning handling strictly confidential information general administrative to projects requiring more specialized skill and the direction and coordination of site functions and site management.
Duties:
- Responsible for establishing and maintaining solid relationships with assigned customer base.
- Supply timely responses regarding product pricing and program information.
- Works with the Account Managers to anticipate customer needs based on a sound understanding of their business and current market and environmental dynamics.
- Receive seed orders from customers and or Account Managers prepare proforma invoices other documents and communicating with customers for order approval and confirmation.
- Ensures the accuracy and timeliness of all order management and fulfillment transactions.
- Responsible for notifying customers and the Hollar Seeds respective Account Manager of their shipment with all necessary information including tracking details timelines etc.
- Manage shipments of all domestic and international shipments.
- Respond to all questions from customers in an efficient manner while always maintaining the highest level of professionalism.
- Packaging shipping and tracking of all shipments. This includes obtaining and generating all necessary documentation.
- Build trust and strong relationships with customers.
Qualifications :
- 3 5 Years customer service/clerical experience with a two 2 year degree (preferred).
- Ability to interact with all levels of management and departments.
- Ability to offer support across the department with the capacity to prioritize across multiple requests.
- Attention to detail and exceptional organizational and time management skills.
- Ability to prioritize multiple tasks and projects while working under deadlines.
- Demonstrate diplomacy in dealings with others and working in a team environment.
- Excellent Skills in Microsoft Office with a very strong proficiency in Word Excel and PowerPoint; ability to learn new applications as assigned.
- Excellent verbal and written communication skills.
Additional Information :
Salary for this role is $56000 $84000 per year.
What We Offer:
- A culture that celebrates diversity & inclusion promotes professional development and strives for a worklife balance that supports the team members. Offers flexible work options to support your work and personal needs.
- Full Benefit Package (Medical Dental & Vision) that starts your first day.
- 401k plan with company match Profit Sharing & Retirement Savings Contribution.
- Paid Vacation Paid Holidays Maternity and Paternity Leave Education Assistance Wellness Programs Corporate Discounts among other benefits.
Syngenta has been ranked as atop employerby Science Journal.
Learn more about ourteamand ourmission here: is an Equal Opportunity Employer and does not discriminate in recruitment hiring training promotion or any other employment practices for reasons of race color religion gender national origin age sexual orientation marital or veteran status disability or any other legally protected status.
WL3B
#LINL2 #LIONSITE
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
