Loan Administrator
Loan Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
Building Financial Futures One Loan at a Time!
Create your mark in the AU Mortgage industry without leaving the country! Enjoy a global career that empowers you to impact the financial world while staying close to home. Take on a role that goes beyond boundaries and contributes to financial success on an international scale.
Job Description
As a Loan Administrator you will manage loan processing updates communicate with clients and lenders and ensure documentation accuracy. Youll play a vital role in ensuring smooth processes for clients while coordinating with key stakeholders.
Job Overview
Shift: Day Shift Mon Fri 09:00 AM 06:00 PM (Weekends off)
Work setup: Onsite (SM Megatower Ortigas)
Perks: Day 1 HMO Abovemarket salary Global exposure
- Update core loan processing systems (Broker Platform AOL Simpology) to ensure accuracy and data maintenance.
- Make updates to CRM (Hubspot).
- Communicate directly with clients via phone and email.
- Provide progress updates to clients at least every 2 days.
- Coordinate directly with lenders via portal phone and email to provide required documents answer questions and follow up on progress.
- Refer creditcritical issues directly to the Mortgage Choice Franchisee/Manager.
- Keep the Mortgage Choice Franchisee/Manager updated on all activities.
- Coordinate with solicitors conveyancers real estate agents and other stakeholders as required.
- Prepare client documentation and ensure compliance standards by saving them in designated systems (Google Drive Vault etc..
- Be responsive and available for discussions with the Mortgage Choice Manager/Franchisee during working hours.
- Communicate challenges that may impact SLAs or client outcomes.
- Ensure applications are sent with complete documentation.
Requirements
The Qualifications We Seek
- High attention to detail.
- Understanding of secure data handling protocols with personal data.
- Excellent English language skills (written and verbal).
- Customer service experience and focus.
- Experience in Australian mortgage processes and credit.
- Strong working knowledge of Microsoft Office email calendar Google Drive PDF tools etc.
- Strong IT competency to learn new systems.
- Ability to follow complex loan structures and processes.
- Ability to identify and suggest process improvements.
- Preferably someone who can work on a Saturday.
Benefits
Exciting Perks Await!
- Day 1 HMO coverage with a free dependent
- Competitive package
- Prime office location in SM Megatower Ortigas (Easy access to MRT stations restaurants and banks)
- Fixed weekends off
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts and more!
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used at your discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
About the Client
Empowering Homeownership with Expert Solutions!
Our client is a trusted leader in the AU Mortgage industry providing comprehensive solutions to help individuals secure their dream homes. With a commitment to client satisfaction they simplify complex mortgage processes and deliver financial solutions that change lives.
Welcome to Emapta Philippines!
Join a team that values camaraderie excellence and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024 Emapta stands proudly alongside industry giants offering stability and exciting career opportunities. Your career flourishes here with competitive compensation international clients and a work culture focused on collaboration and innovation. Work with global clients across industries supported by a stable foundation and likeminded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!
The Qualifications We Seek High attention to detail. Understanding of secure data handling protocols with personal data. Excellent English language skills (written and verbal). Customer service experience and focus. Experience in Australian mortgage processes and credit. Strong working knowledge of Microsoft Office, email, calendar, Google Drive, PDF tools, etc. Strong IT competency to learn new systems. Ability to follow complex loan structures and processes. Ability to identify and suggest process improvements. Preferably someone who can work on a Saturday.
Employment Type
Full Time
