Business Insights Team Lead

Business Insights Team Lead

About TaskUs: TaskUs is a provider of outsourced digital services and nextgeneration customer experience to fastgrowing technology companies helping its clients represent protect and grow their brands. Leveraging a cloudbased infrastructure TaskUs serves clients in the fastestgrowing sectors including social media ecommerce gaming streaming media food delivery ridesharing HiTech FinTech and HealthTech.

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twentythree locations across twelve countries including the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an everchanging world.

What We Offer: TaskUs provides worldclass benefit packages with competitive industry salaries to all its employees. With welldeveloped departments such as Total Rewards Wellness HR and Diversity we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employees career within TaskUs. Come be part of TaskUs that supports People First by applying today!

What can you expect in a Business Insights Team Lead role with TaskUs:

Think of yourself as one of the leaders of your department who is responsible for providing the best data analytics experience to your clients so not just anyone is qualified for the role. We make sure we get the best of the best after all we are a ridiculously good company so we make sure our employees are topnotch.

Imagine yourself going to work with one thing on your mind: to mentor and guide your Team in achieving one goal. Your task center is to support not only your team but also your stakeholders with key insights to make data driven decisions.

Key Responsibilities:

• You will drive and mentor team to produce data analytics to all internal and external clients

• You will manage the daytoday planning and operations of your team and POD Book of Business. This includes providing mentorship guidance and career development to your Business Insights Analysts so that they continuously hit their BIDS goals and Tasks.

• You will lead a highperforming Data Analytics team through an exciting transition to build problemsolving critical thinking analytical and technical capabilities which will enable the BIDS department to develop deeper more scalable data solutions.

• You will establish team goals and work with the management team and internal BIDS support teams on strategies for executing measuring progress and sharing results.

• You will identify actionable insights suggest recommendations influence team strategy and implement strategic plans policies and procedures.

• You will also act as a bridge between your Business Insights Analysts and the other departments.

Required Qualifications:

• Background in Data Analytics Data Science Business Intelligence and Data Insights.

• Someone who has managed teams and/or project teams. This would include direct people management and/or managing cross functional teams without supervisory responsibility to deliver projects. A nice to have is leading agile teams including global.

• Ability to inspire and lead to deliver value especially without direct influence over resources.

• At least two years of experience working in Consulting Business Intelligence Strategy/Insights or similar teams.

• Strategic thinker with strong analytical and creative problemsolving skills.

• Excellent verbal and written communication skills who has experience providing constructive criticism implementing corrective action plans and offering solutions and suggestions for process and product improvement to management.

• Ability to manage and prioritize well across competing requirements.

• High IT Literacy proven use of web and associated technologies (Excel Power Point Google apps).

• Previous experience with Data Visualization tools (Tableau Power Bi ect. is strongly preferred.

• Experience with SQL Python ML and Data Automation is preferred.

• Experience with data modeling and engineering.

• Experience with Data Science and Data Analytics methodologies.

• Highlevel understanding of customer confidentiality standards and who will help us implement those standards by managing and directing members of the team.

• Passion for the development of Business Insights Analysts and increasing Data Analytics skills.

• At least two years of experience working in Consulting Business Intelligence Strategy/Insights or similar teams.

• Bachelors degree concentration in business Business Intelligence Data Analytics Statistics or equivalent of experience in similar workspace.

• Passionate about technology startups and driving innovation with data.

• Other duties as assigned

Education / Certifications:

• Bachelors Degree in ECE Computer Engineering Computer Science Information Technology or any IT / Computerrelated course

Work Location / Work Schedule / Travel:

• Work from home

• Mid Shift

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access toopportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL