Associate Director Product Management - Employee Technology

Candidates for this position must be based in Toronto Canada and will be expected to comply with their teams hybrid work schedule requirements (T/W/TH in office).

Who You Are:

Wayfair believes everyone deserves a home they love and that furnishing your home should be a source of fun not anxiety. These experiences are driven by a cuttingedge set of data and machine learning analytics and operational systems that work in an integrated fashion to deliver a world class shopping experience for our customers. Business applications of these systems span many fields including recommendations marketing supply chain optimization and merchandising. These fields require a sophisticated technology stack that allows for configurability for rapid testing and exploration.

We are looking for a seasoned Product leader to join our Platforms Product team to lead a team of Product Managers working on multiple facets of our Employee Technology Solutions. These solutions are leveraged by all our employees when developing awesome experiences for our customers and suppliers or when serving their needs and cuts across operational development and analytical/ML outcomes.

Were looking for an experienced Internal Product Manager with deep technical program management expertise to drive the strategy and evolution of our internal tooling and technology platforms. This role is critical in empowering our employees across various functionsengineering customer services operations HR finance and moreby delivering intuitive scalable and efficient solutions that boost productivity collaboration and operational excellence. Youll partner closely with internal stakeholders to deeply understand their needs and pain points identify opportunities for tooling improvements and lead crossfunctional teams to deliver impactful solutions. This is a highimpact role that requires a strategic thinker a skilled communicator and a handson executor.

This person will act with a high degree of freedom and ownership setting platform vision forming strong relationships with senior crossfunctional partners (both technical and nontechnical) aligning on a shared vision for success and delivering results that create meaningful business impact. This Product leader will serve as the subject matter expert drive adoption for new use cases and continually improve our capabilities. The ideal candidate will have a strong background in product management a deep understanding of employee tooling security paradigm and best practices and a proven track record of leading and developing highperforming teams.

What Youll Do:

• Product Leadership: Develop and drive the overall strategy for our Employee Technology ensuring alignment with Global Cybersecurity Talent (HR) Community Experience and frontline teams such as Supplier Ops Sales & Service etc. while delivering for your users with in market usable solutions
• Technical Program Management: Lead complex multifunction programs with a deep understanding of technical architecture system integrations and program risk management with crossfunctional teams
• Team Management: Lead mentor and manage a team of Product Managers creating an integrated strategy across your products fostering a culture of collaboration measurement and creating space to learn and improve.
• Stakeholder Collaboration: Work closely with crossfunctional teams including Engineering Operations Servicing and other key stakeholders to ensure our solutions meet their needs and drive business value.
• Change Management: Lead communication and adoption efforts for new tools or workflows ensuring smooth rollouts and strong employee engagement.
• Market Analysis: Stay abreast of industry trends and competitive landscape to inform product decisions and identify opportunities for innovation and improvement.
• Product Metrics: Define and track key performance indicators (KPIs) to measure the success of your solutions and drive continuous improvement.
• Driving adoption and value realization: Market your product internally to various departments to ensure all available users know about your product and how they could value from it
• Communication: Articulate product vision strategy and roadmap to internal and external stakeholders ensuring transparency and alignment across the organization. Maintain a product vision and roadmap keeping stakeholders and constituents up to date on the top level goals and timelines

We Are a Match Because You Have:

• 7 years of experience in product management with at least 3 years in a leadership role overseeing internal employee technologies or similar portfolio of solutions
• 5 years of product experience in developing datadriven products that are cloud native
• Strong written and verbal communication and a demonstrated ability to explain technical concepts to nontechnical audiences
• Proven experience in leading and collaborating with senior stakeholders along with a multiquarter roadmap with iterative value delivery
• Demonstrable ability to be technically handson up to architecting highlevel system plans (no coding)
• Understanding of scaling on public cloud platforms (AWS GCP Azure)
• Ability to structure problems develop clear hypotheses and prioritize work against the largest impact initiatives
• Experience working with multiple engineering teams running their sprints standups and backlog management
• Cultivate senior presence and be the leader of your portfolio of products

Why Youll Love Wayfair:

• Time Off:
• Paid Holidays
• Paid Time Off (PTO)
• Health & Wellness:
• Full Health Benefits (Medical Dental Vision HSA/FSA)
• Life Insurance
• Disability Protection (Short Term & Long Term Disability)
• Global Wellbeing: Gym/Fitness discounts (including US Peloton Global ClassPass and various regional gym memberships)
• Mental Health Support (Global Mental Health Global Wayhealthy Recordings)
• Caregiver Services
• Financial Growth & Security:
• 401K Matching (Employee Matching Program)
• Tuition Reimbursement
• Financial Health Education (Knowledge of Financial Education KOFE)
• Tax Advantaged Accounts
• Family Support:
• Family Planning Support
• Parental Leave
• Global Surrogacy & Adoption Policy
• Professional Development & Recognition:
• Rewards & Recognition
• Global Employee Anniversary Awards
• Paid Volunteer Work
• Unique Perks:
• Employee Discount
• U.S. Bluebikes Membership
• Global Pod Outings
• Work/Life Balance:
• Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments

We are looking forward to your application!

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals including individuals with disabilities. As part of this commitment Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process please let us know by completing our Accommodations for Applicants form.

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About Wayfair Inc.

Wayfair is one of the worlds largest online destinations for the home. Through our commitment to industryleading technology and creative problemsolving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.

No matter who you are Wayfair is a place you can call home. Were a community of innovators risktakers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger smarter and wellpositioned for success. We value and rely on the collective voices of our employees customers community and suppliers to help guide us as we build a better Wayfair and world for all. Every voice every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other legally protected characteristic.

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