Quality Assurance - Customer Support
Quality Assurance - Customer Support
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₹ 12000 - 20000
1 Vacancy
Job Description
Company Overview
Adam&EveInc is a visionary company aiming to enhance humanity and transform businesses with one revolutionary idea. Headquarters in Coimbatore Tamil Nadu. Visit Overview
Junior role requiring 13 years of experience in Coimbatore. FullTime position at Adam&EveInc a BPO with 51200 employees.
Qualifications and Skills
- Experience in calls audit and voice process
- Ability to conduct quality checks and provide constructive feedback
- Proficient in instructing and coaching team members
- Excellent communication skills
- Attention to detail and analytical mindset
Roles and Responsibilities
- Conduct quality audits on customer support calls
- Ensure adherence to voice process standards
- Perform quality checks on customer interactions
- Provide feedback to customer support agents
- Instruct agents on improving performance
Note : Work from Office only
Salary : 12000 to 20000(Based on performance)
Contact :
Required Experience:
Junior IC
Employment Type
Full-Time
