Response Planning Program Coordinator

Position Summary

OEM is uniquely charged to integrate emergency plans from various agencies and organizations while also implementing its own distinctive efforts. OEM maintains a 24/7 operational capability for events with significant impacts to public safety critical facilities or vulnerable populations long durations or high complexity. Operations may materialize in a field response Emergency Operations Center (EOC) activation or remote coordination. To effectively plan for and execute these activities OEM is seeking a Response Planning Program Coordinator. This position will see that OEM specific actions identified in citywide emergency operations plans are well documented trained and exercised for the Office of Emergency Management whether employed in the field or from the Citys EOC. Candidates should possess a strong desire to work in a teamoriented fast paced flexible professional public safety environment and a willingness to serve the public in the sixth largest city in the nation. The ideal candidate is selfmotivated inquisitive adept at working with diverse groups in stressful situations and has a proven track record of effectively leading under emergency circumstances.

To best prepare OEM and city partners to respond to any emergency or disaster the candidate will work with many different entities from governmental and nongovernmental organizations. The lines of effort will focus on five main areas:

1. Operational planning training and exercising for OEMspecific actions in a variety of emergency situations.
2. Administrative and planning functions supporting the response program.
3. Fostering daytoday relationships with partners at the operational level.
4. Support to all response related office functions.
5. Participation in incident responses as an emergency responder.

Essential Functions

Under the direction of the Response Planning Program Manager the Response Planning Program Coordinator is responsible for a range of activities including the following:

• Support the implementation of operational policies particularly as they relate to field deployments planned events and all levels of EOC activation.
• Conduct response operations related training and exercises.
• Develop and maintain documentation processes and training on Incident Action Plan (IAP) products for OEM field response and EOC operations.
• Manage OEM specific operational functions within the Veoci Incident Management platform for use during field response and EOC operations.
• Ensure consistency and proper inclusion of OEM response actions across OEM projects and plans.
• Deliver fieldlevel awareness program between public safety partners and OEM responders. Specifically increase neighborhood level awareness of OEM responders and maintain field supervisorlevel relationships with operational partners.
• Support operational programs as a force multiplier specifically the RIC Logistics and Emergency Management Technology.
• Support the implementation of field response related corrective actions.
• Develop and maintain incident or function specific jobaids and documentation for EOC and field response operations.
• Support administrative functions of the response program including: oncall scheduling and team assignments documentation standards and records retention and providing reports as requested.
• Support logistics needs of an effective OEM field response program including but not limited to identifying safety and operations equipment needs designing deployment kits to support incident command post operations and managing responder specific personal item needs.
• Maintain proficiency in agency equipment and technology systems for situational awareness incident management and visualization and alert & warning.
• Serve on an OEM oncall team responsible for responding to incidents on nights weekends holidays and for extended hours as needed.
• Perform other work as required.

Competencies Knowledge Skills and Abilities

• Strong interpersonal leadership and negotiation skills.
• Strong oral and written communication skills.
• Strong critical thinking and problemsolving skills.
• Strong time management skills
• Experience in project and organizational management
• Sound judgement and ethical decision making.
• Professional conduct and accountability
• Ability to operate in chaotic or uncertain environments.
• Ability to maintain effective working relationships and develop partnerships.
• Ability to contribute and coordinate in a team environment.
• Ability to multitask effectively.
• Ability to interpret federal and state emergency management requirements and regulations.
• Proficiency with Microsoft Office software (Word PowerPoint Excel) and ability to use other webbased platforms for incident management and mass communication as it relates to oncall responsibilities.

Qualifications :

Education and Experience

• Completion of a bachelors degree from an accredited college preferred. 23 years of experience working within an emergency management or other public safety organization is preferred
• Experience in supervision and project management.
• Familiarity with the City of Philadelphia is preferred.
• Experience working in outdoor environments for prolonged periods is preferred.
• Experience developing training and exercising tactical plans is preferred.
• Experience with the National Incident Management System is preferred.
• Experience with disaster and relief operations is preferred.
• Experience planning and executing large events or mobilizing resources is preferred.
• An equivalent combination of education and experience in a related field will be considered with approval by OEM and the Office of Human Resources.

Licenses Registrations and Certification

• Possession of a valid proper class motor vehicle operators license issued by the Commonwealth of Pennsylvania within six months of hire. Successful completion of FEMA Independent Study courses (IS 100.a 200.a 700.a and 800.b) within the first month of appointment.
• Candidates will have access to secure public safety information. All selected applicants must undergo and successfully complete a background investigation as a condition of placement in this position.

Other requirements

• Work may entail nights weekends and holidays.
• OEM personnel are essential and work during states of emergency or other city closures.
• OEM personnel are required to serve periodically in an oncall capacity which may require the following conditions of work: work outside of typical business hours or for extended periods of time; work during states of emergency; work in a field environment in a 24/7 watch center or during activations of Philadelphias Emergency Operations Center (EOC). Example oncall work environments include but are not limited to scenes with the following conditions: materials that are on fire; utilities that are compromised; compromised structures; scenes near hazardous materials storage that may be compromised; scenes in congregate living settings or in or near crowds; scenes near downed vegetation or other debris; or scenes near flooding and waterdamaged materials. All work is performed while donning a level of personal protective equipment that 1 is recommended by the incident safety officer and 2 for which OEM personnel have received training. Example oncall response tasks include but are not limited to the following: working at a computer or with a portable tablet; observing and documenting conditions remotely or in the field; staffing an incident command post; communicating with responders or survivors; operating vehicles up to your licensed class; staffing facilities for survivors; transporting materials; being near a site where a serious injury or loss of life has occurred; sitting standing walking climbing crawling or lifting or carrying materials.
• During times of disaster work assignments schedules and reporting structures may be altered to meet the incident objectives.
• Ability to physically perform the duties during and outside of normal business hours while in or outdoors

Additional Information :

TO APPLY: Interested candidates must submit a cover letter resume and writing sample.

Salary: $68671

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTAs Key Advantage program. Employees can ride on SEPTA buses subways trolleys and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation sick leave and holidays
• Generous retirement savings options are available
• Pay off your student loans faster As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10 to 40 on your educational expenses extending not only to City employees but in some cases spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial wellbeing and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22 2023 vaccinations are no longer required for new employees that work in nonmedical nonemergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that  are patientfacing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations ator send an email to

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