Senior Manager IT Quality Assurance
Senior Manager IT Quality Assurance
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Senior IT Quality Manager will elevate compliance and process excellence by ensuring adherence to regulatory requirements and corporate procedures. This role involves strategizing and implementing advanced quality system requirements as well as leading highimpact crossfunctional initiatives to drive continuous improvement. Serving as an essential liaison between diverse business units and the BTS (Business Technology Solutions) Quality organizations the Senior IT Quality Manager will establish and manage critical partnerships and contracts ensuring alignment with business objectives and compliance standards. The ideal candidate will have a keen ability to influence stakeholders leverage data for impactful decisions and ensure operational excellence in a dynamic highly regulated environment.
Focused on Infrastructure Platform and Application quality the senior role involves spearheading compliance enhancement projects and supporting internal audits and IT investigations. Additionally the role will play a pivotal role in longrange strategic planning and budgeting to ensure that IT quality and regulatory initiatives align with AbbVies business goals and future growth.
SQA This role emphasizes the adoption of modern validation approaches such as Computer Software Assurance (CSA) and ensures compliance while optimizing the software lifecycle (SLC) through MSP collaboration. This role demands delivering expert advice and strategic guidance throughout the SLC phases of IT solution implementation emphasizing innovation efficiency and costeffectiveness.
Responsibilities:
- Provide strategic guidance to ensure alignment with regulatory and organizational standards and oversee software lifecycle activities.
- Drive operational efficiencies by optimizing resource utilization and leveraging available capabilities through KPIs performance metrics and SLC data reports.
- Responsible for all aspects of people leadership; setting expectations coaching counseling developing evaluating feedback hiring discipline and separations. Confront and resolve employee issues in a constructive and timely manner. Responsible for overall morale of team.
- Act as the primary liaison with external partners defining performance metrics SLAs quality expectations and monitoring partner performance to ensure quality of work. Lead the resolution of issues apply root cause analysis implement corrective actions to mitigate recurring challenges and foster a proactive risk management culture.
- Develop and utilize advanced analytics and dashboards to gain insights into trends performance and system health and make informed data driven decisions.
- Maintain a continuous state of audit readiness ensuring that processes and deliverables are inspection ready. Defend AbbVie IT practices and system qualification and validation documentation to Federal and international regulators during inspections and audits.
- Develop and compile and deliver quality metrics to management
- Champion a culture of continuous improvement by integrating lessons learned and industry advancements into ongoing processes.
- Implement and manage cloud infrastructure by ensuring compliance with applicable regulations and security protocols.
- Support the integration of CI/CD pipelines to boost business efficiency and ensure compliance. Collaborate with development and operations teams to align DevOps practices automated testing and quality checks within CI/CD processes and reinforce compliance.
SQA Specific Responsibilities:
- Develop implement and maintain a comprehensive SLC strategy that aligns with organizational goals ensuring implementation of compliant highquality Business solutions.
Qualifications :
Experience:
- Bachelors Degree with 8 years experience OR Masters Degree with 7 years experience in CSV SQA Investigations and/or Auditing.
- Minimum of 12 years in a supervisory role.
- Strong experience managing business relations with customers and overseeing outsourced validation or SLC activities.
- Experience implementing infrastructure and strategizing qualification activities for conventional and cloud infrastructure.
Skills:
- Excellent communication skills and able to deal constructively with conflict.
- Proven ability to leverage data analytics for operational insights and strategic decisions.
- Demonstrated leadership in managing crossfunctional teams and influencing stakeholders.
- Deep understanding of riskbased validation approaches.
- Data driven decision making that could impact crossfunctional organizations.
- Budgeting recovery demand forecast resource scaling.
- Advanced understanding of CSA principles data integrity and modern validation techniques.
Certifications (Preferred): ASQ Certified Quality Auditor PMP Six Sigma or equivalent project management certifications.
Additional Information :
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our shortterm incentive programs.
This job is eligible to participate in our longterm incentive programs
Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission incentive benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless and until paid and may be modified at the Companys sole and absolute discretion consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives serving our community and embracing diversity and inclusion. It is AbbVies policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race color religion national origin age sex (including pregnancy) physical or mental disability medical condition genetic information gender identity or expression sexual orientation marital status status as a protected veteran or any other legally protected group status.
US & Puerto Rico only to learn more visit & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:
No
Employment Type :
Fulltime
Employment Type
Full-time
