Launch Manager
Launch Manager
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Job Description
Working at Mercell
At Mercell were on a mission to revolutionize public procurement making it accessible and effortless for everyone involved. Imagine a world where public buyers and visionary suppliers come together seamlessly to make a great deal easier and shape the future. Thats what were all about.
With a dynamic culture built on continuous growth trust and collaboration Mercell offers an environment where your talents can thrive. You will be part of an international environment with ambitious and dedicated colleagues who are passionate about what they do and supported to be themselves.
Your mission
In Mercell the role of a Launch Manager is pivotal in orchestrating the seamless introduction of new products and releases. The focus of the Launch manager is to make sure everyone in the Customer Office is ready and prepared when a new product or upgrade is launched. This dynamic position involves a comprehensive understanding of stakeholder needs effective risk assessment and ownership of the entire launch process from the Customer Office perspective. The Launch Manager acts as the linchpin between various departments ensuring that requirements are met information flows seamlessly and all teams and tools are ready to handle the introduction of a new product within the timeframe that is set.
With a focus on clear communication strategic collaboration meticulous planning and driving towards the end result the Launch Manager is the driving force behind successful launches fostering a positive experience for both internal teams and customers. This role embodies a holistic approach guaranteeing that every aspect of the launch is executed timely with precision from initial planning to postlaunch evaluation
We see the following qualities as important to thrive and evolve in this role:
Proactive and results driven
Agile bybeing able to handle changes and act on them
Collaborative
Process focused/ structured
Assertive
Core Responsibilities
- EndtoEnd Launch Ownership: Lead the entire launch process from strategic planning through and postlaunch evaluation ensuring timely delivery and alignment with business goals.
- CrossFunctional Collaboration & Stakeholder Management: Act as the central point of coordination across departments including development marketing sales customer success and support facilitating clear communication and alignment on requirements readiness and timelines.
- Requirements & Readiness Management: Collaborate with stakeholders to define document and fulfill launch requirementsensuring readiness of tools teams marketing assets documentation and support resources.
- Risk Management & Communication Strategy: Proactively identify and mitigate launchrelated risks and lead internal and external communication strategies in partnership with marketing to ensure transparency and preparedness.
- Training Documentation & Performance Evaluation: Oversee the creation of comprehensive training materials and user documentation ensure team enablement and define KPIs to assess launch success through internal and client feedback.
Required Qualifications
- Proven project management skills with a strong track record of meeting deadlines.
- Excellent stakeholder management and communication abilities
- Strong risk management skills with the ability to see the big picture and identify key people and actions needed for a successful launch.
- Experience in data mapping and data analysis including knowledge of data governance practices.
- Fluent in English with excellent written and verbal communication skills.
Preferred Qualifications
- Solid IT knowledge enabling effective communication and collaboration with Product and Tech teams.
- Strong understanding of the customer journey with the ability to align launch efforts to customer needs and experiences.
Start date: As soon as possible
Duration: Full time permanent
Workplace type: Hybrid remote
Location: May be based in the following locations where Mercell has a legal entity such as Sweden Norway Netherlands Denmark and Finland.
Application Deadline: 20.03.2025.However do not wait to submit your application we will read applications and talk to potential candidates as we receive them
What we offer
As a fast growing technology company we are committed to taking care of our employees through initiatives such as hybrid work to support worklife balance health and insurance plans (may differ per country/office) pension plans paid parental leave social happenings and competitive salary packages. Please see to get more insights on what to expect of perks benefits and culture when joining Mercell.
Has this sparked your interest
Then we cant wait to have you join our mission and looking forward to receiving your application!
If you have questions for this position we are happy to chat with you. Please reach out to Maartje Rietsema Launch Director
Email:
We may carry out background checks on applicants to verify information that appears on CVs and other documentation. This background check is carried out by an external party and is not carried out without the consent of the applicant. Current applicants will receive further information about this.
Employment Type
Full Time
