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Operations Manager in an AutoElectrical Business

The Opportunity Lead as an Automotive Operations Manager in a Thriving Auto Electrical Business

Are you ready to take the next step in your career and lead a dynamic team in a thriving business AutoSparky a leading provider of autoelectrical airconditioning and sound system installations in Alice Springs is seeking an experienced Operations Manager. If you have the industry experience and practical business and team management knowledge to bring value to this fastpaced futurefocused business in the region read on. The salary range for this role is between $130000 and $160000.

About the Business

AutoSparky has served the Alice Springs community since 2012 providing highquality autoelectrical airconditioning and sound system installations repairs and servicing. With a team of dedicated professionals we cater to a diverse range of vehicles including trucks heavy machinery coaches and cars. Our commitment to excellence and customer satisfaction has positioned us as a trusted partner in the automotive industry.

About You Experienced Operations Manager in Auto Electrical

You are an experienced Operations Manager with a strong automotive or related industry background. You possess a unique blend of current mechanical and electrical knowledge coupled with a proven track record in team leadership and business management. Your ability to drive efficiency enhance productivity and maintain highquality standards will be key to your success in this role. You are a proactive problem solver capable of making highlevel business decisions and easily managing daytoday operations. Your excellent communication skills allow you to liaise effectively with clients suppliers and team members.

Your New Role

As the Operations Manager at AutoSparky you will oversee the Administration and Workshop teams ensure seamless operations and drive the business towards its strategic and financial goals. Your role will involve leading the team optimising processes and maintaining the highest service delivery standards while allowing the business owners to focus on growth opportunities and longterm planning.

Key Areas of Responsibility

Operational Excellence

Purpose: To ensure the smooth and efficient operation of all business processes maximising productivity and profitability while maintaining high service delivery standards.

Responsibilities:

• Oversee daily operations across administration and workshop teams.
  
• Implement and manage operational systems and processes to optimise workflow.
  
• Ensure the workshop is clean organised and operating efficiently.
  
• Participate in longterm strategic planning to support business growth.
  
• Analyse company performance metrics on a monthly basis identifying areas for improvement.
  
• Coordinate with the Directors on significant issues and decisions beyond daily operations.
  
  

Stakeholder Management

Purpose: To maintain strong positive relationships with clients suppliers and internal stakeholders ensuring all communication is clear consistent and effective.

Responsibilities:

• Act as the primary contact point between the business its clients and suppliers.
  
• Train the team to effectively liaise with clients ensuring high levels of customer satisfaction.
  
• Develop and maintain strong relationships with key stakeholders addressing any issues promptly and professionally.
  
• Present monthly budgets and operational updates to the Directors.
  

Team Management Development & Engagement

Purpose: To lead develop and engage the team ensuring they are motivated skilled and aligned with the business s goals and values.

Responsibilities:

• Provide full management of the administration and workshop teams.
  
• Set clear expectations and hold the team accountable for their performance.
  
• Develop training programs to enhance team skills and knowledge particularly in client liaison.
  
• Foster a positive and collaborative team environment that reflects the values of the business.
  
• Support team growth through structured development plans and career progression opportunities.
  

Service Delivery

Purpose: To ensure that all services provided by Autosparky meet the highest standards of quality and customer satisfaction.

Responsibilities:

• Monitor service delivery across all departments ensuring consistency and excellence.
  
• Address any issues in service quality swiftly and effectively.
  
• Train the team to meet and exceed customer expectations in all service areas.
  
• Implement systems to track and improve service delivery metrics.
  
  

Financial Acumen

Purpose: To oversee the businesss financial performance ensuring profitability and sustainable growth.

Responsibilities:

• Manage and monitor the businesss financial health including P&L trading sales GP and COGS.
  
• Prepare and present monthly budgets to the Directors.
  
• Identify areas for cost savings and revenue growth within the business.
  
• Ensure that all financial processes are aligned with the company s strategic goals.
  
  

Regulatory Compliance and Safety

Purpose: To ensure that all operations comply with relevant regulations and safety standards safeguarding the wellbeing of the team and the business s reputation.

Responsibilities:

• Enforce compliance with all industry regulations and safety standards.
  
• Regularly review and update safety protocols in the workshop and administration areas.
  
• Conduct safety audits and risk assessments to identify and mitigate potential hazards.
  
• Ensure that the team is fully trained and compliant with safety requirements.
  

Requirements

• Proven experience in an Operations Manager role preferably within the automotive or related industry.
  
• Strong mechanical and electrical knowledge.
  
• Excellent leadership and team management skills.
  
• Proficiency in financial management including P&L GP and COGS.
  
• Strong organisational and problemsolving abilities.
  
• Experience with safety compliance and regulations.
  
• Proficiency in relevant software and tools used in business and operations management.
  

Shortlisted candidates will be invited to complete a comprehensive online profile and be considered for online and facetoface interviews.