Position description
The Administrator GHRSC is part of the Global HR Services teamthat ensures HR Shared Service runs the operations successfully and is errorfree.
We are looking for a selfmotivated enthusiastic person who has relevant experience of 14 years. Preferably a bachelors or masters degree in Human Resources. This position will report to the Lead GHRSC
Your key responsibilities
- Provide full functional support for the defined service domain: Recruitment services
- Consult and support internal customers regarding People Center (Success Factor) usage by responding to customer queries coming via our HR ticketing calls and chat tool.
- Answer incoming tickets in Service Now in a professional and timely manner with high quality
- Providing support to Recruitment Service Line by working on various tickets received in ticketing tool.
- Working on Job Requisition/Position creation tickets making changes in JRs adding approval chains to JRs and additional support activities requests etc.
- Continuously contributing to process improvement and to developing the offer and service to maximize the value and increase business performance
- Communication with different stakeholders about relevant daytoday activities
- Specific agreed services for designed countries including but not limited to various certificate services based on business needs or employee individual needs
- GHRSC communicate and information sharing with local human resources and business teams.
What should you bring
- Previous experience in HR Customer Services or Backoffice.
- Work fluently in English (written spoken).
- Ability and interest with system and tools and have good Excel skills.
- Awareness of ISO 14001 & 45001 Standards
Skills & competences:
- Customeroriented approach to ensure internal customer satisfaction.
- Service focused
- Interpersonal communication collaborative and presentation skills.
- Goaloriented dynamic and high sense of responsibility.
- Able to work well under pressure selfreliantly.
- Team player
Qualifications :
Education in HR field is preferred. (Bachelors Degree in Human Resources or equivalent)
Additional Information :
Why join us
- Multicountry work exposure
- Competitive Salary
- Work life balance
- Innovative and dynamic working environment
- Possibility to work in a leading crane building company with leading technology
- Opportunity to take part in Success Factor rollouts and system harmonization activities.
Want to learn more about Konecranes and what your future colleagues have to say visit our Career pages! moves what matters. We are a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thats why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
Remote Work :
No
Employment Type :
Fulltime