Streamline CX Operations Build Smarter SharePoint Solutions for BPO Efficiency
Customer experience isn t just a touchpoint it s the heartbeat of every successful brand. As a leader in the BPO space our client has spent decades perfecting endtoend CX solutions from digital engagement to backoffice efficiency. They don t just support businesses they transform them creating seamless customer journeys powered by technology strategy and a peoplefirst approach.
Job Description
As a SharePoint Developer you will lead the design and implementation of a dedicated SharePoint site for document management and RFP response handling. This 3month fulltime role requires an SME with a proactive doerandthinker mindset someone who thrives with minimal supervision and takes full ownership of delivering an efficient highimpact solution.
Job Overview
Employment Type: Fulltime 3month contract
Shift: 9 AM 6 PM EST / 8 PM 5 AM VN Time (Flexible but must be available for meetings during EST hours)
Work Setup: Permanent Work From Home
Your Daily Tasks
- SharePoint Site Development Design and develop a custom SharePoint site for document storage collaboration and RFP management.
- Automation & Integration Implement MS CoPilot and other automation tools to enhance workflow efficiency.
- Workflow Configuration Create and configure workflows for document approval and tracking.
- Security & Permissions Establish user roles permissions and security settings for controlled access.
- User Training & Documentation Provide training to the internal team on site usage and maintenance.
- Process Documentation Develop comprehensive documentation for future reference and continued usability.
Requirements
The Qualifications We Seek
- Proven experience in developing and implementing SharePoint sites particularly for document management and RFP handling.
- Strong expertise in SharePoint customization including workflow automation permissions and security configuration.
- Proficiency in Power Automate and MS CoPilot for workflow optimization.
- Selfsufficient and proactive with the ability to take initiative without constant supervision.
- Excellent communication skills with the ability to train end users and create detailed documentation.
- Flexible with working hours and available for occasional meetings during EST evenings.
Benefits
Exciting Perks Await!
- Work from home work arrangement
- Signon bonus
- Standard Government benefits
- 20 days annual leave
- Career growth opportunities
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit to Emapta!
Join a thriving professional community in Vietnam that connects talent with global opportunities. At Emapta we provide a secure and dynamic environment where careers flourish. Our competitive compensation packages extensive training programs and access to a network of over 900 international partners create a foundation for longterm success.
With Emapta you don t have to leave your home country to achieve your career dreams. We are committed to fostering talent and driving growth within Vietnam by offering worldclass remote opportunities.
#EmaptaEra
The Qualifications We Seek Proven experience in developing and implementing SharePoint sites, particularly for document management and RFP handling. Strong expertise in SharePoint customization, including workflow automation, permissions, and security configuration. Proficiency in Power Automate and MS CoPilot for workflow optimization. Self-sufficient and proactive, with the ability to take initiative without constant supervision. Excellent communication skills, with the ability to train end users and create detailed documentation. Flexible with working hours and available for occasional meetings during EST evenings.