Administrative Supervisor

When you join the Docks & Harbors you are joining a department that values personal and professional development. We highly value creative thinking and approach all tasks with a team mindset.

WHO WE ARE LOOKING FOR
Someone with

• Excellent oral and writtenskills;
• Able to research and interpret regulations;
• Excellent computer and database skills;
• Provide Excellent Customer Service ability to exercise tact selfrestraint judgment and strategy in dealing with a variety of people including appointed and elected public officials and others;
• Ability to analyze problems develop logical and realistic conclusions communicate ideas clearly establish and maintain cooperative relationships with others;
• Ability to identify research and resolve a wide range of workrelated problems such as public complaints and inquiries;
• Must be Reliable and dependable and able to work in a team environment.
  
  

WORKING HOURS AND LOCATION

This position works (Monday through Friday) 8am 4:30pm. Your office would be located in the Aurora Harbor Office but you could also work at the Statter Harbor office on occasion.

Under general direction independently manage supervise and maintain administrative services for the Juneau Harbor offices. Prepare analyze and compile month end financial reports for budget development and financial management of all Harbors. Exercise substantial independent judgment to work within established CBJ Harbor Ordinances and Regulations. Responsible for all Harbors delinquent payments revenue collections and vessel impoundments following strict legal requirements. Provide and cultivate excellent customer service skills to both internal and external customers. Establish or improve department processes to increase efficiencies and revenues. Provide direct supervision of five administrative positions. Work requires knowledge of unrelated processes and methods increased level of complexity and a broader variety and scope than at the lower levels. Incumbents exercise discretion about how to proceed and solve nonstandard matters. Contacts involve significant interaction with the public and others to answer nonroutine and/or sensitive inquiries. Gives instruction advise plan and coordinate work or to counsel. Administrative Supervisor exercise discretion about how to proceed and solve nonstandard matters.

Primary duties include the following:

May act or effectively recommend action on employee appointment promotion discipline and discharge; approve leave evaluate performance assign and check work provide training set priorities and work schedules and other supervisory duties.

This position manages the Aurora Harbor Office operations and overseas the Statter Harbor office operations.

Ensures final work product of unit or office meets compliance with rules procedures policies regulations and laws.

Collaborates and provides technical guidance to management related to their area of specialty. Provides expert advice related to applying and explaining of rules procedures policies regulations and laws for area of specialty.

Effectively recommends changes to procedures to comply with rules procedures policies regulations and laws.

Identifies resources needed factors to consider and decides how to present budgetary information for various purposes as required or when requested.

Monitors Harbor accounts; for delinquent accounts; effectively recommends impounds of patrons property.

Analyze reconcile and maintain accounts in Docks & Harbors FSM database; does detailed research to verify the accuracy of accounts and the adequacy of supporting documents; develops comparative data and ratios to reflect relationships between specified accounts different time periods costs of different operations or other specified information; prepares worksheets or reports reflecting the examinations made discrepancies noted and the corrective entries required to adjust accounts; reviews the efficiency of accounting processes and compliance with prescribed procedures; recommends improved coordination additional training or clarification of procedures to reduce errors or processing delays.

In addition works closely with the Harbormaster and Administrative Officer to carry out the mission vision and values of the department. This position may also be assigned to work at any Docks & Harbors (Port Statter Harbor Port Directors Office etc) location depending on the needs of the department.

Education:

High School graduation or the equivalent.

Experience:

Six 6 months of technical administrative experience that included work in one or more areas of Human Resources Procurement Accounting Finance

Office Support or a related administrative area. This is equivalent to the Administrative Coordinator with the City of Juneau or the equivalent with another employer.

SUBSTITUTIONS:

Two 2 years of entry administrative experience. This work is equivalent to the Administrative Assistant with the City of Juneau or the equivalent with another employer.

Or

Two 2 years of postsecondary education from an accredited college 32 semester hours or 48 quarter hours equals 1 year).

Or

Two 2 years of any combination of postsecondary education vocational education and/or entry administrative experience.

Postsecondary or vocational training may be substituted for the required experience on the basis of: three 3 semester or four 4 quarter hours of postsecondary education are equal to one month of experience; 150 hours of vocational education are equal to one month of experience.

Other:
A valid Drivers license at time of appointment and for continued employment.

HIRING MANAGER CONTACT INFORMATION:

Please read the below information carefully to ensure your application submission meets all submittal requirements.

Education
If you are using education to meet the minimum qualifications you must document your education in your application and you may be required to provide transcripts.

Work Experience
If you are using work experience to meet the minimum qualifications you must document your work experience in the application.

If your application does not support minimum qualifications you may not advance to the interview and selection phase of the recruitment.

NOTE:Attaching a resume or curriculum vitae is not an alternative to filling out the application in its see resume or CV or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

Application Assistance

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Statement

The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please callor TTY: Alaska Relay 711 oror correspond with the Department of Human Resources & Risk Management at or 155 Heritage Way Juneau AK 99801. The City and Borough of Juneau is an equal opportunity employer.