Customer Service Representative I
Customer Service Representative I
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Job Description
Customer Service Representative Electrical Supply Mt. Vernon IL
At Kirby Risk a Customer Service Representative is a MultiFaceted Role with Opportunities for Growth and Development!
What will I be doing as a Customer Service Representative
- Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made.
- Becoming the goto for customer needs challenges and requests
- Putting a smile on the face of our customers as you partner with the outside sales team to keep them satisfied
- Joining forces with vendors to make sure products are delivered on time every time
- Championing corporate marketing initiatives such as training events and product launches.
- Taking advantage of the opportunity to build deeply satisfying relationships internally and externally.
As a CSR in the Electrical Supply Industry you will work handson with customers and products providing customer service excellence in one or more of these essential areas:
- Counter Sales (Front of Store)
- Inside Sales
- Warehousing
- Supporting and Partnering with Outside Sales and Marketing and Communications
- Vendor RelationsIncoming and outgoing calls
Want to know if you are a good fit If so you will meet the following criteria:
- College Course work and/or 2 years of relevant work experience
- Be a quick study willing and able to apply ongoing learning
- Strong written verbal communication and interpersonal skills
- Keen attention to detail and organizational skills
Preference is given to candidates with businesstobusiness sales experience and Electrical Supply and Distribution knowledge!
What are some of the Physical Requirements
- Must have Valid Drivers License
- Lifting to 50 lbs.
- Answering MultiLine Phone Systems
- Managing/Taking Inventory
- Unloading Shipments (semi)
- Loading Customer Vehicles
- Forklift experience preferred
What is the schedule
- 7 am to 4 pm Monday thru Friday
- Overtime as needed
Whats the company culture like at Kirby Risk
A leader in Electrical Supply and Manufacturing the roots of this continuously successful (since 1926 organization are reflected in its enduring Values and Principles; hardworking engaged caring people who treat one another and our customers with the utmost respect and approach their work with a sense of urgency.
What are the benefits
Kirby Risk provides a complete benefits package including
- Medical
- RX
- Dental
- Vision
- Life
- Employee Assistance Programs
- Tuition Reimbursement
- Onthejob training
- 401K Plan
- Profit Sharing
- PTO
To be considered for this position please apply online: . Email questions
WHEN APPLYING PLEASE MENTION WHERE YOU SAW OUR AD
We will acknowledge all resumes received via email and respond to requests for help to complete your application.
Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role candidates must meet the minimum qualifications.
Equal Opportunity Employer
Please get to know us at. or via LinkedIn:
A Safe Workplace is a DrugFree Workplace
Other details
- Job FamilyCustomer Service & Product Support
- Job FunctionEntry Level 0 3 yrs experience)
- Pay TypeHourly
- Min Hiring Rate$18.00
Required Experience:
Unclear Seniority
Employment Type
Hourly
