Customer Service Representative - Houston TX 184955
Customer Service Representative - Houston TX 184955
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Job Description
A WORLD LEADER IN TESTING INSPECTION & CERTIFICATION SERVICES
Bureau Veritas offers dynamic exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals we invite you to apply online today.
Bureau Veritas is an Equal Opportunity Employer and as such we recruit hire train and promote persons in all job classifications without regard to race color religion sex national origin disability age marital status citizen status sexual orientation genetics status as a protected veteran or any other nonjobrelated characteristics.
This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit in decisions regarding selection placement promotions training work assignments transfers and other personnel actions.
City:Houston
State:Texas
Customer Service Representative
Location: NW Houston off Beltway 8 and Hwy 249.
Paying: $15:00 $17.00 per hour.
Requirements: 2year degree or equivalent work related experience. Three years experience in a fast paced customer service environment required. Detailoriented articulate and a passion for customer service and desire to help Bureau Veritas exceed our customers expectations. Candidate must have strong problem solving skills written verbal and electronic communication skills and excellent presentation and listening skills. A self starter who can work independently and be proactive personable and able to respond positively to the challenges of a dynamic work environment. The ability to quickly understand and size up opportunities and/or problems and respond with creative innovative ideas and solutions is necessary. Position may require minimal local travel.
Description: The Customer Service position involves challenging frontline interaction with customers and lab personnel via telephone and email. A typical day involves problem solving creative thinking and teamwork. Will seek to offer and provide a service that exceeds all expectations and contribute significantly to this goal by handling daily businesstobusiness email and phone correspondence with customers and Account / Sales team. The physical demands of this position include extended periods of sitting at a desk.
Responsibilities: Providing prompt and efficient service and support to Bureau Veritas private label programs corporate national accounts and high profile key accounts. Manage escalations of complex problems from customers Account / Sales representatives and identifies evaluate reports technical and / or operational problems and manage time and workflow independently and effectively. Manages special projects that relate to sales support communicates project status and results to Sales / Lab management.
Teamwork: Contributes to a positive team environment proactively aids teammates with difficult contacts demonstrate effective communication and cooperation with other supervisor and members of other departments in managing department wide issues and work load. Contribute to a collaborative management process through regular meetings. Assisting warehouse staff during nonpeak times throughout the year based on supervisors discretion.
At Bureau Veritas we are dedicated to ensuring our employees receive fair and competitive pay accompanied by comprehensive health and wellness benefits.
Heres a breakdown of what we provide:
Hourly Rate: $15.00 $17.00 per hour
Annual Incentive Bonus Plan
Pay offered may vary depending on jobrelated knowledge skills experience and market location.
Our Health and Welfare Benefits are designed to meet your needs eligible on your first day of employment:
Medical Dental and Vision coverage
Companymatched Retirement plan
Generous Paid Time Off and Company Holidays
Life Insurance and AD&D coverage
ShortTerm Disability (STD) and LongTerm Disability (LTD)
Optional life and pet insurance
EAP and Total Wellbeing Lifestyle Programs
Tuition Assistance and/or Professional Development
Employee Discounts
This information is transparently provided in adherence to several state and local Equal Pay and Pay Transparency Laws.
Join us at Bureau Veritas where your wellbeing and professional growth are our top priorities.
If you are an individual with a disability and you would like us to assist you with searching the Careers Page site for employment opportunities and/or assistance with completing your profile and application please contact us ator email us with your request to .
We are happy to assist you and encourage you to consider Bureau Veritas for your next great career opportunity!
If you would like additional information regarding Bureau Veritas federal obligations in regards to equal employment opportunity please click the link below:
Unclear Seniority
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