Personal Banker in Southeast Houston

Why Wells Fargo:

Are you looking for more Find it here. At Wells Fargo we believe that a meaningful career is much more than just a job. Its about finding all of the elements that help you thrive in one place. #LivingTheWellLife means youre supported in life not just work. It means having a competitive salary a robust benefits package and programs to support your worklife balance and wellbeing. It means being rewarded for investing in your community celebrated for being your authentic self and empowered to grow. And were recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces to grow your career in the U.S.

About this role:

Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.

In this role you will:

• Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products services and digital solutions to help customers succeed financially

• Assist customers with basic requests related to opening new accounts completing service requests and submitting credit applications

• Receive direction from managers and exercise judgement within defined policies and procedures

• Develop understanding of bank products and services to connect to customers needs

• Interact with customers to demonstrate care and build relationships

• Provide appropriate options for bank products and services to customer

• Refer customers financial needs to other bankers and partners as needed

• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 6 months of interacting with customers experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education

Desired Qualifications:

• Customer service focus with experience handling complex transactions across multiple systems

• Experience proactively engaging with customers through outreach via phone or email

• Ability to educate and connect customer to technology and share the value of mobile banking options

• Ability to help customers succeed financially by offering introductions to additional team members as appropriate

• Experience working with others on a team to meet customer needs

• Experience fostering and developing strong customer relationships

• Ability to build strong relationships with internal partners

• Ability to follow policies procedures and regulations

• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

• Ability to interact with integrity and professionalism with customers and team members

• Relevant military experience including working with military protocol and instructions enlisted evaluations officer/leadership reporting

• Relevant military experience including working in personnel benefits management processing military personnel orders or transitions wartime readiness operations human resources or military recruiting

• Proficient with proactively sourcing acquiring building and maintaining relationships with customers and colleagues

• Support customers and employees in resolving or escalating concerns or complaints

Job Expectations:

• Ability to work a schedule that may include most Saturdays

• Maintains cashdrawer cash handling and balancing and spends time completing servicerelated tasks as needed

• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility character general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness however a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening if necessary

• This position is not eligible for Visa sponsorship

Posting Locations:*

• Clear Lake Marketplace: 5440 El Dorado Blvd STE 300 Houston TX 77059

• Deer Park: 715 Center St Deer Park TX 77536

• Gulf Freeway: 10009 Almeda Genoa Rd Houston TX 77075

• I10 East: 10310 East Fwy Houston TX 77029

• La Porte: 1307 W Fairmont Pkwy La Porte TX 77571

• Pasadena: 4200 Spencer Hwy Pasadena TX 77504

• Red Bluff & Spencer: 6837 Spencer Hwy Pasadena TX 77505

• Scarsdale: 11102 Scarsdale Blvd Houston TX 77089

• Shaver & Southmore: 103 W Southmore Ave Pasadena TX 77502

• Sunnyside: 4645 Reed Rd Houston TX 77051

• Wayside & Harrisburg: 6821 Harrisburg Blvd Houston TX 77011

• Woodridge: 2800 Woodridge Dr Houston TX 77087

* Due to timing and resource needs positions may not be available at all branch locations outlined in the posting

Posting End Date:

*Job posting may come down early due to volume of applicants.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. ThirdParty recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.