Sr Account Manager Amazon Autos

Are you passionate about building trusted relationships and driving innovation at scale

Amazon Autos is revolutionizing the vehicle discovery and shopping experience connecting customers with their ideal vehicle. As a Sr. Account Manager at Amazon Autos youll have the opportunity to unleash your entrepreneurial spirit and tackle complex challenges alongside industryleading professionals.

As a Sr. Account Manager for Amazon Autos you will be the primary point of contact for our valued dealer partners serving as the bridge between Amazon and automotive retailers. In this role youll be responsible for fostering strong relationships with your portfolio of dealers. Youll work closely with dealers to support the onboarding of netnew dealers to our platform resolve issues ideate scalable solutions and build clientrelationships. Ability to manage multiple workflows in a fastpaced environment and active participation in continuous improvement initiatives are essential. Above all you must demonstrate a high level of ownership and the ability to thrive in ambiguity.

This role offers a unique opportunity to shape the future of automotive ecommerce at Amazon. Youll collaborate with crossfunctional teams to implement new features address challenges and continuously improve our processes. As an advocate for both dealers and customers youll play a crucial part in enhancing the carbuying experience on Amazon. Your insights and feedback will be instrumental in refining our products and services making you an integral part of our mission to revolutionize how people shop for vehicles online.

If youre ready to take on a challenging yet rewarding role in a startuplike environment we encourage you to apply for this Sr. Account Manager position on the Amazon Autos team.


Key job responsibilities
1. Strategic Growth: Partner with dealers to drive sustainable business growth on Amazon through datadriven insights and marketplace expertise. Create and present compelling solutions that meet and exceed customer goals. Educate Dealers on growth opportunities through tools policies products and programs.
2. Operational Support: Drive the endtoend onboarding process for new dealerships joining Amazons platform. Provide tactical support with operational tasks to help the dealers onboard and effectively manage their accounts. Identify and address issues focusing on root causes rather than symptoms.
3. Field Support & Engagement: Build and maintain strong dealer relationships through regular onsite visits and store walks. Monitor account health and identify opportunities through direct engagement. Provide inperson consultation to ensure dealer success and strengthen partnerships.
4. Process Improvement: Identify develop and implement scalable solutions that benefit a broad customer base. This includes streamlining tools and processes simplifying standard operating procedures (SOPs) and collaborating with external teams to align programs for maximum efficiency.

A day in the life
As a Sr. Account Manager you will be based in our office. You will travel onsite to meet with dealers several times a year across cross several metro locations. You will work crossfunctionally with our internal partners across Seller Experience Seller Operations Product Management Program Management and UX and externally with GMlevel dealer personnel and/or VPlevel dealer group contacts. Your primary responsibilities will include: 1 supporting the overall onboarding of new dealers to our marketplace project managing them through the process 2 partnering with dealers to drive sustainable business growth on Amazon through datadriven insights and marketplace expertise and 3 advocating on behalf of the dealers managing client relationships and strategizing ways to grow their business on Amazon.

About the team
We are a newly formed rapidly growing team with a vision to create innovative discovery and shopping experiences on Amazon providing customers better convenience and more selection. Were collaborating with other experienced teams at Amazon to define the future of how customers research and shop for products in the complex automotive space. This role is part of the Amazon Ads org and is focused on vehicle sales.

Bachelors degree or equivalent experience
5 years sales account management or customer success experience in a related industry including automotive retail logistics or technology
Proven ability to manage multiple competing priorities simultaneously
Experience analyzing data to assess and improve customer performance and/or experience
2025 travel required

Automotive industry knowledge or dealership experience
Experience leading crossfunctional projects
Experience using Salesforce or other CRM tools
Proven track record in successfully launching and positioning new products in the market
Excellent communication skills with the ability to articulate complex ideas clearly in both written and verbal formats

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.