Product Designer
Product Designer
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1 Vacancy
Job Description
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role
Creates and defines seamless consistent and desirable experiences for Global Payments products and services through the application of usercentered design principles including qualitative and quantitative user research and analysis and visual and/or interaction design. The UX Designer/Architect helps define an indepth understanding of the context in which our customers interact with our products and services. The UX Designer/Architect applies customer needs motivations tasks and goals to the design of highly engaging experiences for multiple devices delivery channels and at times nondigital touchpoints. The UX Designer/Architect acts as an user advocate to project teams and collaborates well with all Stakeholders in the development of the experience.
What Part Will You Play
Assists with UX Strategy by providing an understanding of vision and business strategy alignment to ensure all stakeholders understand the user and the experience they desire.
Performs appropriate research method needed which could include usability testing basic audience and task analysis development of personas heuristic evaluation cognitive walkthroughs field observations interviews card sorting and focus groups performs the research analyses the results.
Assists with the definition of the patterns navigation structure and hierarchy by creating user stories and scenarios basic process flows mind maps and affinity diagrams journey mapping and ecosystem diagrams.
Assists with the design of the user experience through participating in the design sessions design evaluations brainstorming sessions creating low fidelity wireframes high fidelity prototypes simulations story boards visual design assisting with user design patterns and style guides. Works towards ensuring design is in line with accessibility guidelines to ensure compliance.
What Are We Looking For in This Role
Minimum Qualifications
Bachelors Degree
Relevant Experience or Degree in: Interaction Design Human Factors or Related Field and/or combination of relevant training and/or experience in lieu of degree
Typically Minimum 2 Years Relevant Exp
Assisting in researching and designing user experience solutions
Preferred Qualifications
Psychology Interaction Design Human Computer Interaction Product Design Graphic/Visual Design Human Factors Library Science English Information Technology or related field
Typically Minimum 2 Years Relevant Exp
Assisting in researching and designing user experience solutions within the Financial Industry
CUA
What Are Our Desired Skills and Capabilities
Skills / Knowledge Developing professional expertise applies company policies and procedures to resolve a variety of issues.
Job Complexity Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
Supervision Normally receives general instructions on routine work detailed instructions on new projects or assignments.
Tools Industry Research card sorting (Optimalsort) and survey tools; Usability Testing tools (Morae Camtasia WebEx Recording) Prototyping tools (Balsamiq Axure Omnigraffle) and other design tools (Adobe Creative Suite)
Programming Languages CSS3 HTML5 responsive design.
Platforms Knowledge of multiple browser OS and computing platforms and associated design considerations Web Accessibility compliance
Benefits:
Global Payments offers a comprehensive benefits package to all of our team members including medical dental and vision care EAP programs paid time off recognition programs retirement and investment options charitable gift matching programs and worldwide days of service. To learn more review our Benefits page at: position is eligible to be considered for remote hiring anywhere in the USA.
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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
Employment Type
Full-Time
