Sr Technical Program Manager Outbound
Sr Technical Program Manager Outbound
Posted on :
15-03-2025
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1 Vacancy
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Job Description
The Outbound Communications Services team operates the foundational systems that enable Amazon and its subsidiaries to communicate with customers on Email SMS WhatsApp and Push endpoints. Our mission is to successfully transmit selected messages to customers ensuring high availability and low latency and gathering near realtime feedback from the endpoints to create closed loop optimizations. We are passionate about building scalable welldesigned software which processes billions of transactions with high throughput. We constantly improve our technical foundation and customer experience. As a Technical Program Manager on the team youll have huge impact on how customers including friends and family engage with Amazon.
Were looking for a strong technical leader who enjoys working with cloudscale global systems from the ground up and who wants to help shape the roadmap for how Amazon communicates with its customers globally. As one of the senior leader on our team youll work closely with our engineering staff partner teams scientists and our executive team to design and execute your teams vision. You will guide a team of smart software engineers to architect and develop the right technical solutions to meet the teams multiyear vision.
For this role you will be managing a complex project that involves many partner teams across Amazon with a high degree of business ambiguity. You will partner closely with the engineering teams to understand technical risks and opportunities to improve processes. Successful candidate will have an established track record of delivering complex distributed software systems keen technical aptitude excellent project management skills solid communication skills and be dedicated to achieve results in a fast paced environment.
5 years of technical product or program management experience
7 years of working directly with engineering teams experience
3 years of software development experience
5 years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Experience defining KPIs/SLAs used to drive multimillion dollar businesses and reporting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Were looking for a strong technical leader who enjoys working with cloudscale global systems from the ground up and who wants to help shape the roadmap for how Amazon communicates with its customers globally. As one of the senior leader on our team youll work closely with our engineering staff partner teams scientists and our executive team to design and execute your teams vision. You will guide a team of smart software engineers to architect and develop the right technical solutions to meet the teams multiyear vision.
For this role you will be managing a complex project that involves many partner teams across Amazon with a high degree of business ambiguity. You will partner closely with the engineering teams to understand technical risks and opportunities to improve processes. Successful candidate will have an established track record of delivering complex distributed software systems keen technical aptitude excellent project management skills solid communication skills and be dedicated to achieve results in a fast paced environment.
5 years of technical product or program management experience
7 years of working directly with engineering teams experience
3 years of software development experience
5 years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Experience defining KPIs/SLAs used to drive multimillion dollar businesses and reporting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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