AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Content Management & Documentation: Manage maintain and enhance content management systems particularly those using reStructuredText (reST) for data centerspecific designs and products. Implement document templates and standardization across the entire data center infrastructure product line. Support the document change process and the periodic release of design documentation.
Technical Writing & Dissemination: Prepare and manage comprehensive technical documentation including user guides API reference materials and FAQs. Disseminate this information among engineers program managers product managers and technical account managers.
Frontend Architecture Optimization: Work with stakeholders to architect and maintain scalable web application using modern web development practices. Utilize technologies such as React/ TypeScript and modern build tools to develop performant singlepage applications. Implement and maintain CI/CD pipelines for automated deployments to AWS S3/CloudFront including cache invalidation strategies and proper versioning. Experience with frontend performance monitoring (Core Web Vitals Lighthouse) content optimization (image/asset optimization lazy loading). Knowledge of security best practices including CORS configuration and SSL/TLS management.
Repository & Portal Management: Oversee central gitbased repositories for technical documentation ensuring they are wellorganized and secure. Continuously manage and enhance the graphical user interface (GUI) portal (HTML CSS JavaScript) to maintain its effectiveness.
CrossFunctional Collaboration: Collaborate with crossfunctional teams to gather requirements and ensure the delivery of highquality standardized documentation and data center solutions.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
5 years of experience managing and improving content management systems preferably leveraging reStructuredText (reST).
3 years of experience in developing and optimizing business intelligence dashboards and reports using Tableau SQL AWS Redshift S3 QuickSight and Smartsheet.
3 years of experience in designing and implementing scalable ETL pipelines and data infrastructure to support comprehensive analysis and decisionmaking.
Proven ability to identify and address gaps in documentation and data processes
Experience leveraging AWS Resources
Expertise in document control processes including template implementation standardization document change management and repository oversight.
Proven track record of managing technical programs and crossfunctional teams.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.