Customer Success Manager Supply Chain - Fashion Fitness Consumables US3P F2Consumables Supply Chain
Customer Success Manager Supply Chain - Fashion Fitness Consumables US3P F2Consumables Supply Chain
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 72000 - 154000
Vacancy
1 Vacancy
Posted on :
15-03-2025
Job Description
We are seeking a Supply Chain Manager to support Fashion Fitness and Consumables sellers enrolled in Strategic Account Services (SAS). This Supply Chain leader will partner and support SAS sellers and their Customer Success Managers (CSMs) in optimizing inventory health and supply chain operations. This role will focus on supporting highpriority SAS Sellers through effective inventory management strategies ensuring their continued growth and success on Amazon. The position requires close collaboration with SAS CSMs Sellers internal program and product teams and crossfunctional partners to develop and execute strategic inventory solutions that align with overall account growth objectives while maintaining customercentric outcomes.
Key job responsibilities
Partner with SAS Customer Success Managers (CSMs) to develop and execute inventory strategies that support Sellers growth targets and business objectives
Serve as the supply chain subject matter expert in SAS business reviews (WBRs/QBRs) and strategic planning sessions (T2Ts)
Monitor and improve key performance metrics including instock rates sufficient inventory levels excess inventory and delivery speed
Develop action plans to address inventory challenges that may impact SAS Sellers growth trajectory
Partner with Sellers and internal teams to forecast and manage efficient inventory flows including replenishment seasonal and removal of unproductive inventory
Identify escalate and provide recommended solutions to systematic and operational issues affecting SAS Sellers inventory performance
Lead continuous improvement initiatives across buying inbound operations and delivery experience
Drive tool and process improvements to automate manual tasks and enhance efficiency
Required Qualifications:
Experience in supply chain operations and inventory management
Strong crossfunctional leadership and relationship building abilities
Problemsolving skills with focus on both strategic and tactical solutions
Strong analytical capabilities
Ability to handle multiple competing priorities
Strong communication skills
A day in the life
Monitor and optimize inventory positions for owned product categories and sellers
Collaborate with internal teams on supply chain program and product optimization
Analyze performance metrics and develop improvement strategies
Lead meetings with Sellers and internal stakeholders
Develop and execute strategic inventory management plans
Work on continuous improvement initiatives and process automation
Education and Experience:
Bachelors degree in Supply Chain Management Operations Business or a related field
5 yrs. of experience in supply chain operations inventory management and/or seller relationship management
Demonstrated success in driving improvements in supply chain efficiency inventory optimization and performance
Supply Chain and Inventory Management:
Expertise in analyzing inventory data identifying trends and implementing strategies to optimize inventory levels and reduce costs
Strong understanding of supply chain best practices including demand forecasting procurement and distribution
Ability to collaborate with crossfunctional teams to develop and implement solutions for improving performance and reliability
Communication and Relationship Management:
Skilled in resolving complex supply chain issues through effective communication and problemsolving with vendors
Exceptional attention to detail and a demonstrated ability to manage multiple competing priorities simultaneously
Strong written and oral communication skills with the ability to present datadriven recommendations to stakeholders at all levels
Practical resultsoriented approach to driving supply chain improvements
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72000/year in our lowest geographic market up to $154000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
Partner with SAS Customer Success Managers (CSMs) to develop and execute inventory strategies that support Sellers growth targets and business objectives
Serve as the supply chain subject matter expert in SAS business reviews (WBRs/QBRs) and strategic planning sessions (T2Ts)
Monitor and improve key performance metrics including instock rates sufficient inventory levels excess inventory and delivery speed
Develop action plans to address inventory challenges that may impact SAS Sellers growth trajectory
Partner with Sellers and internal teams to forecast and manage efficient inventory flows including replenishment seasonal and removal of unproductive inventory
Identify escalate and provide recommended solutions to systematic and operational issues affecting SAS Sellers inventory performance
Lead continuous improvement initiatives across buying inbound operations and delivery experience
Drive tool and process improvements to automate manual tasks and enhance efficiency
Required Qualifications:
Experience in supply chain operations and inventory management
Strong crossfunctional leadership and relationship building abilities
Problemsolving skills with focus on both strategic and tactical solutions
Strong analytical capabilities
Ability to handle multiple competing priorities
Strong communication skills
A day in the life
Monitor and optimize inventory positions for owned product categories and sellers
Collaborate with internal teams on supply chain program and product optimization
Analyze performance metrics and develop improvement strategies
Lead meetings with Sellers and internal stakeholders
Develop and execute strategic inventory management plans
Work on continuous improvement initiatives and process automation
Education and Experience:
Bachelors degree in Supply Chain Management Operations Business or a related field
5 yrs. of experience in supply chain operations inventory management and/or seller relationship management
Demonstrated success in driving improvements in supply chain efficiency inventory optimization and performance
Supply Chain and Inventory Management:
Expertise in analyzing inventory data identifying trends and implementing strategies to optimize inventory levels and reduce costs
Strong understanding of supply chain best practices including demand forecasting procurement and distribution
Ability to collaborate with crossfunctional teams to develop and implement solutions for improving performance and reliability
Communication and Relationship Management:
Skilled in resolving complex supply chain issues through effective communication and problemsolving with vendors
Exceptional attention to detail and a demonstrated ability to manage multiple competing priorities simultaneously
Strong written and oral communication skills with the ability to present datadriven recommendations to stakeholders at all levels
Practical resultsoriented approach to driving supply chain improvements
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72000/year in our lowest geographic market up to $154000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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