Business Analyst Prime Video Partner Operations

How often have you had an opportunity to be at ground zero of a disruptive fastgrowing and evolutionary global Amazon service How frequently do you get to start from the foundation and solve customer needs at a global scale in a fastgrowing entertainment streaming industry At Prime Video we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting come build the future of streaming entertainment with us!

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to addon channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fastpaced growth business available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.

We are searching for an insightful resultsoriented Business Analyst to join our Partner Operations Management (POM) organization supporting the EU POM team. This role is crucial in assessing the POM teams data needs taking the lead on eliminating long standing data quality gaps and helping craft a data experience (DX) roadmap for the POM org globally. You combine technical skills with business insight skills.

You will work with BI Engineering and Tech teams to programmatically manage the identification and resolution of critical data quality topics. You will help develop analytics tools to support the Partner Operations Management team in their vision to become a Partner Success Organization.
We are looking for an expert who can build and analyse data systems spot important business pattern create metrics that measure success.

You will be responsible for being the EU POM subject matter expert on data. You will take the lead to analyse at scale key performance indicators (KPIs) of our EU based partners (like on time delivery/quality metrics/etc... This will involve creating impactful reports and reporting tools that showcase trends & insights on those KPIs which should drive better decision making and high quality performance discussion with our studio partners. You will also conduct custom/think big analyses to correlate delivery KPIs to business outcomes and help create new metrics like costtoserve content parity score etc. Part of your role you will collaborate with counterpart BAs in other POM teams (Japan/India/USA) to solve long standing and complex data quality problems impacting the POM teams KPIs.

As a Partner Operations Business Analyst you will bring innovation to how we collect measure analyse our KPIs. You will offer valuable perspective on how could a great POM data experience look like in 3612 months. You will be a passionate voice to insist on highest data quality and analytics standards for the POM org. You will bring an ability to prioritize and execute on a fastmoving set of priorities competitive pressures and operational initiatives.
Your key stakeholders will be partner operations publishing operations program management product BIE and technology teams; you will work with those stakeholders to define and build innovative and delightful data experiences for the Partner Operations Management team. You must be highly analytical able to work extremely effectively in a matrix organization and have the ability to break complex problems down into steps that drive product development at Amazon speed.

Key job responsibilities
Solve ambiguous problems with less welldefined inputs and outputs; drive to the heart of the problem and identify root causes
Own the design development and maintenance of ongoing metrics reports visualizations analyses dashboards etc. to drive business decisions.
Learn and understand the broad range of Amazons data resources and develop knowledge of how when and which data sources to use
Deep dive into massive data sets to answer key business questions using the right tools/languages like SQL Python Quicksight etc..
Partner with Data Engineering team to deploy new data technology where needed
Present written recommendations and insights to key stakeholders that will better partner success strategies worldwide
Manage and execute entire projects or components of large projects from start to finish including project management data gathering modelling and problem solving

Multiple years of experience as business analyst data analyst or similar role experience
Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modelling
Experience with data visualization using Quicksight or similar tools
Solid experience with ETL Redshift etc..
Experience with data modelling warehousing and building ETL pipelines
Experience defining requirements and using data and metrics to draw business insights
Experience making business recommendations and influencing stakeholders
Clear and effective verbal and written communication skills
Able to explain complex data topics to nontech stakeholders with ease

Prior supply chain experience
Ability to influence senior leaders and stakeholders
Demonstrated ability to collaborate with technical and nontechnical crossfunctional partners
Experience with AWS solutions such as EC2 DynamoDB S3 and Redshift
Experience in data mining ETL etc. and using databases in a business environment with largescale complex datasets

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