Head of UX Design Amazon Payments

Amazon is developing innovate payments experiences and were looking for a datadriven dynamic design leader to infuse design and research best practices into this growing business.

You are an experienced design leader with a passion for systems thinking datadriven ideas and devising creative solutions to complex customer problems. Youre looking to lead a focused team of experienced UX/VX designers contributing to the strategic design and product direction in the payments space. You have high standards and you know how to help your team reach them through good process clear direction and achievable goals. You thrive in feedback cultures and know when its best to action feedback or push back.

Responsibilities:
Create the vision for developing communicating and implementing the user experience design for multiple products across platforms; follow through with the processes and tactics to implement the vision
Lead a team of designers to create useful usable and desirable products in a team environment
Guide teams to understand customers and their needs through market analysis customer research and feedback
Coach a team of designers to use business requirements to assist in developing use cases and highlevel requirements
Support the design team with planning prioritizing and overseeing initiatives; manage projects; ensure that all designs are executed on time and at the highest quality levels; manage and scope team initiatives set priorities and direct the team to ensure timely delivery
Collaborate with senior leaders from Product Management Marketing and Engineering

Key job responsibilities
In this role you will lead design for experiences across the entire Payments customer journey driving innovation for features that our customers get excited about.

A day in the life
You will lead your team to deliver an unforgettable product experience that puts customers at the center of each touchpoint. You will have fluency and input in strategy research and development while working collaboratively with key stakeholder teams across Product Marketing and Engineering to deliver superior experiences that exceed expectations.

About the team
We are the Amazon Payments team. Amazon Payment Products serves customers worldwide to deliver outstanding products and programs. The payment experience spans the breadth of multiple large scale products. Were an expanding innovative team of visionaries and craftspeople who love to work hard and make history. If youre up for the challenge of taking on large scale problems with big picture thinking wed love to meet you!

Experience in design
Experience leading design teams
Experience managing teams
Experience with a variety of design tools such as Photoshop Illustrator Fireworks Visio Axure and Dreamweaver
Experience working crossteam and synthesize feedback and input from product management engineering testing and marketing
Experience leading design teams in problem definition artifact rendering crossfunctional collaboration and delivery and user validation and measurement
Experience shipping innovative successful consumer products
Knowledge of user experience principles and techniques
Demonstrated ability managing ambiguity and leading complex projects from concept (incl user research) to delivery and ongoing improvement

Experience with agile/scrum
Knowledge of best practices for information architecture and interaction design usercentered design process
Experience leading design in the financial services industry and/or for regulated products

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