Program Ops Manager EU FBA Operations
Program Ops Manager EU FBA Operations
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Job Description
Amazon EUs Fulfillment by Amazon (FBA) team is seeking a highly motivated Process Improvement Specialist to join the EU FBA Ops team. This role will be based in Warsaw. The Process Improvement Specialist will be responsible to drive projects and initiatives that improve seller experience in Amazon Fulfillment Centers manage key sellerfacing FC operational metrics & processes across Europe and support the wider FBA EU team.
This will be a diverse and highly visible role requiring a strong aptitude for building partnerships with and influencing a wide range of stakeholders at every level of the business. You will establish yourself as a Subject Matter Expert in a fast moving ambiguous and highpressure environment relentlessly advocating for our sellers with partners who have multiple competing priorities.
FBA is a highly visible and strategic program within Amazon. This is a chance to work with an innovative team participating in operational excellence system support process and design that span the entire company. Come help build a world class product with Amazons customer centric focus applied to the seller experience.
Key job responsibilities
Leading or supporting implementation of multiple FBA initiatives aimed at improving Seller Experience across the whole of Europe
Conducting deep dive analysis of substantial data batches to identify opportunities for improvement and assist in strategic business decisions
Developing optimizing and presenting timely updates of relevant metrics
Some travel might be required for this role but is not expected to exceed 20 annually
About the team
The FBA Ops team brings a huge amount of tenure and experience from all areas of Amazon operations. The role offers a great opportunity to learn from a team of true experts with diverse backgrounds and specialisms. We start from the Seller and work backwards to solve problems and identify the best tradeoffs to deliver the best possible Seller experience. We relentlessly advocate on behalf of our Selling Partners with stakeholder teams including FC Operations Supply Chain and Transportation who often have multiple competing priorities
A bachelors degree or higher
Relevant project management experience gained in consulting transportation logistics warehouse operations or other related fields
Ability to meet deadlines prioritize workloads maintain a strong attention to detail and work independently in a fastpaced and rapidly changing environment
Proficiency in maintaining a vast network of and communicating with a wide range of stakeholders including your peers and leadership
Impeccable oral and written communication skills
Knowledge of Lean/Six Sigma tool set
Knowledge of Excel at an advanced level and SQL
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
This will be a diverse and highly visible role requiring a strong aptitude for building partnerships with and influencing a wide range of stakeholders at every level of the business. You will establish yourself as a Subject Matter Expert in a fast moving ambiguous and highpressure environment relentlessly advocating for our sellers with partners who have multiple competing priorities.
FBA is a highly visible and strategic program within Amazon. This is a chance to work with an innovative team participating in operational excellence system support process and design that span the entire company. Come help build a world class product with Amazons customer centric focus applied to the seller experience.
Key job responsibilities
Leading or supporting implementation of multiple FBA initiatives aimed at improving Seller Experience across the whole of Europe
Conducting deep dive analysis of substantial data batches to identify opportunities for improvement and assist in strategic business decisions
Developing optimizing and presenting timely updates of relevant metrics
Some travel might be required for this role but is not expected to exceed 20 annually
About the team
The FBA Ops team brings a huge amount of tenure and experience from all areas of Amazon operations. The role offers a great opportunity to learn from a team of true experts with diverse backgrounds and specialisms. We start from the Seller and work backwards to solve problems and identify the best tradeoffs to deliver the best possible Seller experience. We relentlessly advocate on behalf of our Selling Partners with stakeholder teams including FC Operations Supply Chain and Transportation who often have multiple competing priorities
A bachelors degree or higher
Relevant project management experience gained in consulting transportation logistics warehouse operations or other related fields
Ability to meet deadlines prioritize workloads maintain a strong attention to detail and work independently in a fastpaced and rapidly changing environment
Proficiency in maintaining a vast network of and communicating with a wide range of stakeholders including your peers and leadership
Impeccable oral and written communication skills
Knowledge of Lean/Six Sigma tool set
Knowledge of Excel at an advanced level and SQL
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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