Administrative Assistant - Counseling And Psychological Services

Job Summary:

Perform administrative and receptionist duties in support of Counseling Health and Wellness (CHW) supervisors counseling staff and other designated personnel. CHW consists of the Counseling and Psychological Services (CAPS) and Center for Health Promotion (CHP).

Job responsibilities:

1. Budget managementand tracking for CHPs Wellness & Prevention programming and CAPS professional development engagements which includes supply ordering and processing all expense reimbursements.
2. Serve as the point person working with relevant technologies including CAPSElectronic Medical Record (EMR) vendor regarding any technical issues that clinicians and patients are experiencing.
3. Manage technologies relevant to budgeting database management and ICs Medical Leave of Absence system. This includes tracking communicating with students and financial departments and decisionmaking regarding data flow.
4. Serve as the point person working with ICs Information Technology.
5. Engage in collaborative requests from other Ithaca College departments.
6. Assist in monitoring the CAPS email account; respond to various requests for information and outreach requests from students faculty administrators staff and others concerning the Counseling Center and the College.
7. Prepare or compose letters reports or statements in accordance with general instructions from supervisor or other members of the Counseling staff.
8. Provide organizational support for recurring college events such as orientation health fairs and other college and department events as assigned.
9. Support CAPS marketing social graphic design and social media as needed
10. Maintain and order office supplies for CAPS and Wellness & Prevention Services along with supplies for events meetings as needed.
11. Manage CAPS and CHP front desk activities that include welcoming visitors distributing client flow arrange for and schedule meetings & appointments provide routine information not requiring professional staff attention and direct visitors to appropriate professional staff depending on their level of urgency.
12. Initiate coordinate and maintain uptodate referrals to offcampus mental health providers.
13. Maintain student records according to ethical guidelines state law and departmental policy; bring to the attention of supervisor significant items changes errors or omissions in reports or records.
14. Ensure confidentiality and security of office facilities equipment and records.
15. Create and maintain database for client information administer service delivery and evaluation system.
16. Maintain uptodate manuals directives budget records and related materials. Set up and maintain office files correspondence and reports required for reference and efficient operation of the department.
17. Assist with brochures programs advertisements fliers and other literature; order and renew departmental subscriptions publications and supplies.
18. Make reservations for travel arrangements and living accommodations; prepare materials and make arrangements for meetings and special functions; make necessary arrangements for meals refreshments and facility support.
19. Participate in special projects as assigned.
20. Initiate requests for routine maintenance and equipment repair.
21. Recommend to supervisor methods for improvement of office procedures or workflow. Implement approved changes. Follow and track work orders to ensure completion.

Qualifications:

High school diploma and a minimum of 2 years previous office experience. Good attention to detail organizational interpersonal verbal and written communication skills. Good working knowledge of spreadsheet database presentation and word processing software applications. Ability to monitor budget expenditures prioritize projects handle multiple tasks and meet deadlines while working independently and as a team is required. Previous experience working in a college/university setting is preferred.

This position is 37.5 hours per week 48 weeks per year.

Application Instructions:

Interested applicants must apply online and attach a resume cover letter and list of three professional references. Questions about online applications should be directed to the Office of Human Resources ator

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

Visa sponsorship is not provided for this position.

Hiring Range:

$18.45 to $21.50 per hour commensurate with qualifications and experience.

We pride ourselves on providing our benefiteligible employees with comprehensive benefits including:
Healthcare including vision and dental
Generous Paid Time Off Policies
403B Retirement Savings Plan with Matching Employer Contribution
EAP
Flexible Work Plans
Educational Benefits
CareerEnhancing Trainings
For an overview of our benefit offerings please visit an effort to promote campus safety and the security of College resources Ithaca College will consistent with the requirements of the law and prudent practices conduct criminal background investigations per College policy. This position is subject to a criminal background check. All offers of employment are contingent upon review of the criminal background check.