Engineering Operations Technician ADC InfraOps DCEO

The Data Center Engineering Operations Technician (EOT) are Amazons front line responders for handson electrical and mechanical equipment troubleshooting and operation. This equipment includes but is not limited to standby diesel generators switchboards/switchgears UPSs PDUs AHUs pumps motors VFDs and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts rotating shifts 3 4 or 5 day work weeks.

Responsibilities:
Operate and maintain mechanical and electrical mechanical emergency generator and fire/life safety equipment within the data center
Troubleshoot of facility and racklevel events within internal SLAs
Perform limited maintenance tasks to including filter changes HVAC PMs rack power installs rack PDU and rack ATS replacements
Provide support to Data Center Operations technicians
Perform root cause analysis of equipment failures
Ensure all safety procedures are adhered to while performing work
Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures voltages currents etc.
Utilize internal CMMS to manage building workflows and spare part inventory
Supervise contractors who perform servicing or preventive maintenance
Respond to off hour emergency calls per on call rotation for any one of the regions sites
Fully comply with all physical security procedures and policies
Drive innovation while reducing operational costs in the facilities
Manipulate small wires and objects
Perform the following tasks with or without reasonable accommodation:
o Walk job sites in uneven terrain
o Work in extreme climates
o Work at heights and from ladders
o Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
o Bend or twist the body into unusual positions while working
o Push or pull heavy objects into position
o Work in noisy environments

This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.


Key job responsibilities
Operate and maintain mechanical and electrical mechanical emergency generator and fire/life safety equipment within the data center
Troubleshoot of facility and racklevel events within internal SLAs
Perform limited maintenance tasks to including filter changes HVAC PMs rack power installs rack PDU and rack ATS replacements
Provide support to Data Center Operations technicians
Perform root cause analysis of equipment failures
Ensure all safety procedures are adhered to while performing work
Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures voltages currents etc.
Utilize internal CMMS to manage building workflows and spare part inventory
Supervise contractors who perform servicing or preventive maintenance
Respond to off hour emergency calls per on call rotation for any one of the regions sites
Fully comply with all physical security procedures and policies
Drive innovation while reducing operational costs in the facilities
Manipulate small wires and objects

A day in the life
After an initial training period you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift review the maintenance schedule for any tasks due that day and then perform routine physical checks of our critical systems. After these rounds are complete you and your shift partner will perform preventative maintenance troubleshoot technical issues take repair actions and perform facility maintenance. You will also author technical procedures work orders and work on advanced qualifications and projects as your career progresses at AWS!

Military Ratings/MOSs
Navy: AD AE AT CE CM EM EMN ET ETN EW FC FT MM MMN EN STG STS UT

Army:15D 15F 15X 15Y 21P 21Q 21R 31L 35N 52C 52D 52F

Marines:

Air Force: 3E531 3E631 3E032 3E131 3E331 3E431 2M033 3D136 3D137 3E031




About the team
The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.


3 years of maintenance experience on mechanical or electrical equipment in a mission critical environment (i.e. Data Center telecom etc.
Experience with building management systems (BMS/EPMS)
This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance


Associates Degree in Electrical Engineering Mechanical Engineering or relevant discipline
Data Center Operations Experience or experience operating electrical or mechanical systems in a mission critical environment (i.e. military telecom etc.
Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
Experience with building management systems (BMS and EPMS control systems) and data collection/trending
Operating engineering license(s) such as DC II DC III or equivalent Electrical or mechanical Journeyman License CFC license (Universal or minimum Type II) and/or NFPA 70E Cert



Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.