Curriculum Developer Trn AWS Support Global Learning

AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector. The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success. AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services.

Amazon was recently rated the #1 most reputable company in the US #1 for innovation and is frequently ranked at the top in Customer Service. Amazons technology business has a history and tradition of leading the world in Webrelated technologies and services. Now with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into the Cloud. As a member of the AWS Support team you will be at the forefront of Cloud technologies experiencing the full breadth of AWS services. You will be surrounded by people that are extremely smart passionate about cloud computing and believe that world class support is critical to customer success.

We have a team of talented engineers located in multiple locations around the world and are growing rapidly.

Some travel required 1025. Portfolio and/or eLearning sample required at interview.

Key job responsibilities
Design and develop creative learnercentered performancebased training materials in multiple modalities including eLearning blended learning content videos tutorials etc
Lead the development and implementation of new learning models and content design templates
Develop rapid and agile techniques and processes to create content for a frequently changing environment
Lead needs analyses and learning strategy development activities to improve individual and organizational performance through learning
Develop curriculum using multiple synchronous and asynchronous training modalities including instructorled microlearning blended learning and training materials
Coach and mentor junior developers in use of tools and instructional design methodologies
Effectively manage multiple projects and initiatives from analysis to evaluation
Continuously selfeducate on the latest trends and practices in learning

A day in the life
Curriculum Developers are also Program Managers; each CD owns a portfolio of AWS services and their associated training courses and materials. CDs interface with business leaders and internal Learning Business Partners to assess the training needs of their services. CDs are responsible for maintaining existing training content addressing course feedback and leading content development and refresh projects. A typical day in this role might involve: communicating with peers and stakeholders updating project documentation with current statuses authoring elearning courses maintaining phased onboarding plans interfacing with our learning management system to action updates or pull reports attending meetings and completing peer QAs.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

2 years of experience in an instructional design/curriculum development role or similar including significant experience in creating eLearning courses
1 years of program or project management experience handling multiple concurrent projects
1 years experience in using authoring tools such as Articulate Storyline Adobe Captivate
1 year experience in multimedia development with audio video and/or graphic design (e.g. Audacity Adobe Audition Camtasia Adobe Premiere Pro Final Cut Pro Adobe Illustrator Photoshop)
1 years experience working with Learning Management Systems (LMS) such as Cornerstone Thinking Cap

Experience defining and implementing process improvement initiatives using data and metrics
Experience working in a global organization
Strong attention to detail
Comfortable operating in new domains with high ambiguity and little direction
Experience developing and supporting training for technical/IT related positions

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.