Aftermarket Services Representative

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

CATERPILLAR REMANUFACTURING
Do you have a passion for helping customers and supporting a sustainable solution Since 1973 Cat Reman has helped bring the value at the core of every Cat product back to life. Customers look to us to provide a highquality solution that is good for their business and promotes sustainability. Its important to us to deliver. Our team is full of industry leaders. Together following common values we share a passion for delivering sustainability benefits that help the company contribute to a circular economy. Its rewarding work with an inspiring team where every contribution matters.

About the role:
Our Caterpillar Remanufacturing Division currently has an opening for an Aftermarket Solutions Representative to drive revenue and growth for the aftermarket business in the OnHighway Truck Engine business.

In this role you will drive revenue and growth for the OnHighway Truck Engine aftermarket business in line with industry strategy in the assigned territory communicated targets and by following established sales processes focused on the end customer. This will be achieved in close collaboration with the respective dealer(s) where the incumbent under direction of sales management will provide leadership guidance and counsel to optimize dealer sales force and sales processes effectiveness in addition to leveraging opportunity management systems and processes to Caterpillars benefit while recognizing and respecting independence of dealer.

Job responsibilities will Include but are not limited to:

• Deliver the annual total business plan for the assigned dealer territories.
• In collaboration with assigned dealers develop and implement aftermarket solutions industry account plans for assigned highopportunity customer accounts.
• Collaborate with dealers and internal partners to identify customer accounts for growth.
• Document and manage aftermarket sales funnel in Salesforce to drive deal closure and provide win & loss visibility to leadership.
• Develop local action plans leveraging CRM Customer Insights and execute targeted marketing campaigns to attack lost sales.
• Manage and optimize parts sales variance utilization and T&E within assigned budget to drive incremental top line revenue and deliver business plan.
• Drive regular sales performance reviews with dealers and ensure implementation of corrective actions where needed.
• Seek understanding document and communicate internally on customer requirements business models competitive landscape and other market intelligence to ensure product groups and other entities are aware of product & customer needs.
• Partner with dealers Parts & Service Sales Managers and their PSSR/ISR/Parts Counter organization to influence sales force effectiveness.
• Identify and communicate opportunities for improving aftermarket solutions sales management marketing and operational capabilities at assigned dealers.
• Interact with Truck Engine Parts & Service Dealers (TEPS) management to achieve growth of aftermarket solutions goals with top 50 TEPS Dealers.
• Keep up to date with industry trends changing technology and market regulations
  

Top Candidates Will Have:

• Bachelors degree OR 4 years of sales/parts/product support experience or commercial engine sales/product support experience
• Proven commercial/sales skills to define and prioritize opportunities and drive action with Cat dealers TEPS Dealers and enduser customers
• Proven ability to execute critical projects
• Ability to develop and analyze reports to define key areas for growth
• Previous interritory fieldrep experience working directly with dealers
• OnHighway Truck Engine or other Engine Industry experience
• Experience with TEPS Dealers

Additional Information:

• Relocation assistance IS available for this role.
• The primary location for this role is Houston Texas.
• 50 travel will be required for this position.

Please ensure you frequently sign in to your candidate home for any updates or correspondence for positions that you have applied for. a frequent check on emails as correspondence will be sent to the email that you used to apply with.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer such as H L TN F J E O. As a global company Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Pay Range: