Extra HelpASK Desk Customer Service Representative Multiple Open Positions
Extra HelpASK Desk Customer Service Representative Multiple Open Positions
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Salary Not Disclosed
1 Vacancy
Job Description
Current University of Arkansas System employees including student employees and graduate assistants need to log in to Workday via then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System twoyear institutions will also view open positions and apply within Workday by searching for Find Jobs for Students.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting the application process will be saved as a draft. You will be able to access and complete the application through My Draft Applications located on your Candidate Home page.
Closing Date:
Type of Position:
Clerical
Workstudy Position:
Job Type:
Temporary (Fixed Term)
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas at Little RockThe University of Arkansas at Little Rock is a metropolitan research university that provides an accessible quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock we prepare our more than 8900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission UA Little Rock is a driving force in Little Rocks thriving cultural community and a major component of the city and states growing profile as a regional leader in research technology transfer economic development and job creation.
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.
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Department:
TTAC
Departments Website:
Summary of Job Duties:
ASK Desk Guest Assistants serve as representatives of the college who have energetic and positive attitudes about UALR and the college experience. They serve as role models for incoming college students. Specific duties are designated by the department hiring manager to include but are not limited to customer service campus tours and public speaking. This position is governed by state and federal laws and agency/institution policy.
Qualifications:
Required Education and/or Experience:
Degreeseeking UA Little Rock student enrolled in classes at the time of application;
Currently classified as a freshman sophomore junior or senior and in good academic standing;
Eligible to legally work 20 hours per week in the United States;
Ability to work a flexible schedule;
Experience with UA Little Rock technology and accounts (Qless BOSS Email Blackboard).
Preferred Education and/or Experience:
Customer service experience preferred
Job Duties and Responsibilities:
Serve as representatives of the college;
Energetic and positive attitudes about UALR and the college experience;
Serve as role models for incoming college students;
Specific duties are designated by the department hiring manager to include but are not limited to customer service campus tours and public speaking;
Ability to answer common questions regarding Admissions Financial Aid and other student services offices;
Ability to effectively communicate in person while maintaining a positive and professional attitude.
Knowledge Abilities and Skills:
Knowledge of UA Little Rock as a whole including campus buildings operations academic colleges campus events and student services;
Serving as a concierge to all students and guests who are transitioning to UA Little Rock;
Maintain a professional present and engaged demeanor;
Knowledge and understanding of the FERPA Privacy Act;
Selfstarter;
Prompt and dependable;
Conflict resolution skills.
Additional Information:
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Assistant Manager for Communications Customer Services and Events
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Preemployment Screening Requirements:
No Background Check RequiredThe University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions there may also be a financial (credit) background check a Motor Vehicle Registry MVR check and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential nondiscriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual preference or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:
Hearing Sitting Talking
Frequent Physical Activity:
Hearing Reaching Sitting Standing Talking
Occasional Physical Activity:
N/A
Benefits Eligible:
NoRequired Experience:
Unclear Seniority
Employment Type
Part-Time
