Amazons Fulfilled by Amazon (FBA) seeks a Senior Program Manager with a strong technical skill set and a proven ability to influence across multiple organizations. Over the last 20 years the need to quickly deliver at lower cost continues to be important to our Customers and Sellers. With Sellers in multiple countries listing their products for sale on the Amazon Marketplace these Sellers are increasingly critical to delivering on Amazons vision of offering the Earths largest selection and lowest prices. In our vision to build a global marketplace we are building tools products and mechanisms that enable Amazon and sellers to make intuitive choices about how they send their inventory into Amazons Fulfillment Network in order to make their selection available to customers globally efficiently.
You will join a dynamic team at the forefront of this vision to grow our suite of inbound mechanisms creating a richer experience while improving FBA profitability. This role will expose you to finance and operations and provide the ability to reshape their experience by owning continuous improvements for a strategic global supply chain program. You will develop and report on business metrics that enable your program goals work cross functionally with product finance engineering and analytics stakeholders and develop automation mechanisms to drive scalability.
Key job responsibilities
Lead crossfunctional initiatives to drive growth in one of the underpenetrated segments for FBA and to partner with Science Ops Business and Finance to drive reduction in cost to serve our Customers.
Drive operational excellence across inbound and capacity projects and find opportunities to grow scale and improve existing FBA programs launch new products and successfully measure outcomes
Drive alignment with senior leaders (including L8 and key crossfunctional partners
Identify automation opportunities to scale SX services and tools design processes and procedures that scale with the business growth in volume complexity across Established and Emerging Marketplaces
Set delivery/completion dates of program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goals
Utilize metrics to deepdive into issues and uncover businessdriving trends and patterns. Setup mechanisms to audit and perform necessary course corrections where needed to meet business objectives
Partner closely with other program/product managers category teams operations associates and tech leads to deliver on your roadmap
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
2 years of driving process improvements experience
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.