Senior Analyst Growth Strategy
Senior Analyst Growth Strategy
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Job Description
To support our growth were seeking a Senior Analyst to join our Canadian account management team. In this highvisibility role you will help drive program growth in the Canadian market. You will perform analysis to uncover actionable insights and guide critical business decisions while also honing your relationship management skills to become a trusted business advisor.
In this role you will:
- Partner with external crossfunctional teams on data analysis project planning and project implementation.
- Collaborate closely with internal SquareTrade teams including Field Operations Marketing Customer Experience Supply Chain Product and Finance/Accounting.
The ideal candidate will have a strong background in program management and a datadriven approach to problemsolving.
Key Responsibilities:
- Data Analysis: Identify growth opportunities and root causes of issues through datadriven insights. Develop actionable plans to address them and influence business decisions through indepth analysis.
- Strategic Implementation: Develop and manage growth strategies and oversee initiatives to completion with internal teams and partner retailers.
- Account Support: Provide ongoing support with activities such as reporting content development event planning and project management.
- Retail & Channel Marketing: Partner with Retail and Merchandising teams to enhance instore customer engagement and associate awareness.
- Customer Experience: Analyze the customer journey including pre and postpurchase interactions (e.g. claim filing and service) and collaborate with teams to deliver bestinclass solutions.
Qualifications :
- 34 years of relevant work experience preferably in consulting internal strategy or professional services.
- Bachelors degree in finance accounting engineering computer science actuarial science or a related field.
- Strong project management experience with the ability to lead crossfunctional teams effectively.
- Proficiency in querying and obtaining data from databases; experience building dashboards (especially using Tableau).
- Exceptional communication skills both written and verbal with an aptitude for relationship management and externalfacing roles.
- Experience creating presentations and independently building slide decks to tell compelling stories.
- Proven ability to solve complex problems using datadriven approaches and deliver actionable business insights.
- Advanced knowledge of Excel and PowerPoint.
- Prior work with national retailers or mobile carriers is a plus but not required.
Additional Information :
At SquareTrade youll have access to:
- Employerpaid extended healthcare coverage
- RRSP with a 5 company match
- Paid time off
- Paid parental leave
- Monthly internet reimbursement directly in your paycheck
- Monthly wellness allowance
- Open access to mental health benefits including 1:1 therapy coaching sessions and digital resources
- Development and career growth opportunities
SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race religion color national origin sex gender identity gender expression sexual orientation age marital status veteran status or ability status.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
