Housekeeping Supervisor
Housekeeping Supervisor
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Job Description
Housekeeping Supervisor
You will play a pivotal role within our Housekeeping department working alongside a fantastic team. If you dream of clean have a keen attention to detail and love working with people this is the role for you!
What you will be doing:
- Ensure the greatest attention to detail and most importantly the highest standards for overall cleanliness
- Inspect approximately 50 rooms in line with brand standards
- Ownership of individual sections and maintenance of rooms cleanliness. Reporting any issues in rooms pertaining to Engineering
- Ensure high morale and productivity levels through training development and ongoing communication. Including performance reviews and corrective action and counseling sessions
- Coach employees and support an environment of teamwork and recognition by leading by example
- Suggest and implement ideas to improve service delivery by streamlining procedures and combining resources to remove obstacles
- Building strong relationships with all departments in particular Engineering Front Office and Food & Beverage
- Actively seek feedback from colleagues and guests followingup and taking action to improve GSI and Colleague Engagement Survey results
- Actively participate Fairmonts environmental program and department specific initiatives in working towards sustainable operations
- Health & Safety conscious and actively involved in maintaining a safe work environment. Ensure all Health & Safety standards are met procedures followed and colleagues have the correct knowledge and tools to work safely
- Actively support and participate in Housekeeping and hotel vision objectives
- Upholds the highest standard of internal and external customer service at all times
- Assisting in making up rooms when needed.
- Promoting positive colleague relations by maintaining an environment of open communication trust and mutual respect.
- Performing any other tasks as assigned by management.
- Availability for shift work including weekends mornings and evenings.
Qualifications :
Your experience and skills include:
- Minimum of 1 year experience as a Housekeeping Supervisor in a luxury hotel with previous Housekeeping/Coordinator experience preferred.
- Proven ability to manage multiple tasks prioritize effectively and maintain high productivity in a fastpaced environment.
- Highly organized detailoriented and resultsdriven with a strong commitment to standards and quality.
- Excellent interpersonal written and verbal communication skills with a professional telephone manner.
- Familiar with WHMIS and safety standards ensuring a health and safetyconscious work environment.
- Proven leadership skills that foster colleague development teamwork and exceptional customer service.
- Fluency in English and proficiency with Opera Cloud HotSOS and REX systems preferred.
- Effective time management and flexibility to work in a dynamic diverse team environment.
- Ability to work a variety of hours/days/holidays/weekends as business needs require.
Additional Information :
Canadian work authorization.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
