Associate Client Partner Sell Side
Associate Client Partner Sell Side
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1 Vacancy
Job Description
Associate Client Partner Sell Side
Location: NY Hybrid
Join our team in the New York City office as an Associate Client Partner Core Accounts. where you will play a crucial role in overseeing the endtoend health and growth of an assigned book of business. Utilize your exceptional relationshipbuilding skills to establish strong connections with key individuals and decisionmakers at client organizations. We would like to hire talent with industry experience across media buying & selling and/or advertising services with a preference for experience working on the selling side of the business.
Requirements
Account Management:
Oversee retention and growth for a book of business of existing clients:
- Develop account plans to meet retention and account growth targets ensuring they are up to date and actionable
- Partner with Customer Success and Customer Support teams to resolve customer issues swiftly and provide bestinclass customer experience.
- Document client engagement activity and proactively manage renewal pipeline with account activity comprehensively reflected in Salesforce
- Escalate complex issues (both internal and customer) to leadership
- Manage account health and drive broader solution adoption across the organization. Map account penetration and mobilize sales and customer success to drive awareness and adoption.
- Rally internal Customer Success and Customer Support teams to swiftly address and resolve customer issues.
- Partner with the Finance and Revenue Operations to ensure accurate invoicing and timely payment.
- Partner with the Sales team to ensure successful new client onboarding/handoff and identify and refer crossselling opportunities within your existing book of business.
- Influence our product roadmap by sharing client feedback with our Commercial leaders and Product teams.
Retention and Growth:
- Drive retention and sustainable longterm growth across the book of business.
- Plan and manage renewal activity and price adjustments that result in meeting/exceeding account growth targets.
- Create compelling business proposals and negotiate commercial terms.
- Collaborate with Marketing team and Customer Success on targeted ABM and user outreach campaigns.
- Document client engagement activity and proactively manage your renewal pipeline in Salesforce.
Industry Insights and Awareness:
- Stay abreast of media industry developments and our product enhancements to connect value propositions to your clients.
- Share industry learnings with the broader commercial team.
What You Have Already Done:
- 14 years in account management at an Enterprise SaaS company or equivalent experience leading account strategy with Enterprise customers
- Experience establishing and growing seniorlevel client relationships (Directors VPs SVPs. being seen as a trusted advisor
- Strong communication & presentation skills presenting very organized and structured thinking for planning and purposes
- Experience leading a $2M book of business and commercial negotiations
Benefits
In addition to career progression training and development and an excellent work/life balance future Radarians can expect a great benefits package that includes:
- Medical Dental & Vision Insurance
- 401k with Company Match
- Flexible PTO
- Commuter Benefits
- Gym Discounts
- Summer Fridays
At MediaRadar we are committed to creating an inclusive and accessible workplace where everyone can thrive. We believe that diversity of backgrounds perspectives and experiences makes us stronger and more are proud to be an Equal Opportunity Employer and make employment decisions without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information or any other legally protected status.
In accordance with the EEO1 reporting requirements we collect demographic data as part of our efforts to ensure fair and equitable hiring practices across all levels of our is a fulltime exempt role and the final compensation offer will ultimately be based on the candidates location skill level and experience and the Companys pay equity. We are also committed to ensuring our recruitment process is accessible to all applicants. If you need a reasonable accommodation during the application or interview process please contact us at .
Were excited to meet people who share our values and want to build the future with us.
Required Experience:
IC
Employment Type
Full Time
