Admissions Officer
Admissions Officer
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Salary Not Disclosed
1 Vacancy
Job Description
Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educating and inspiring people through a lifechanging educational experience.Were passionate about growing communities of global thinkers and explorers at home and abroad whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures exploring new flavours and learning whats out there. We think of them as global spirits like ourselves.
We are looking for an outgoing person with good communication to take care of our international student bookings.
The post involves liaising with our representatives from all over the world to help them book students onto the portfolio of Bayswater Educations programmes.
TheAdmissions Officerrole ensures the accurate enrolment of students to Bayswater.
We are offering the below contract:
Flexible: AprilSept 40 hours/week OctMarch 20 hours/week
Key Responsibilities:
Admissions Processing
- Process bookings from direct students and agents ensuring timely and accurate enrollments.
- Prepare and issue necessary documents such as visa letters accommodation confirmations level tests and invoices.
- Maintain accurate and uptodate records in the database system (e.g. CLASS).
- Amend enrollments and resolve any issues quickly and efficiently.
Customer Service
- Provide exceptional customer service to students agents and partners via email phone and virtual meetings.
- Explain the schools program offerings clearly offering alternatives when necessary.
- Ensure all prearrival requirements are met including payments and document submissions.
Collaboration and Communication
- Liaise with Sales Accommodation Academic Finance and Marketing teams to ensure seamless enrollment and prearrival processes.
- Communicate regularly with internal teams to meet service targets and deadlines.
Financial Administration
- Issue invoices and track payments from students and agents.
- Chase outstanding payments to ensure timely collection of fees.
- Support credit control processes by following up on unpaid balances and resolving payment issues.
Compliance and Data Management
- Ensure adherence to internal processes data protection regulations (GDPR) and safeguarding policies.
- Maintain accurate student records and agent information in the database.
General Administration
- Assist with general administrative tasks and support other departments as needed.
- Participate in team meetings and contribute to process improvement initiatives.
Requirements:
- Bachelors degree or equivalent experience in administration education or a related field.
- Experience in admissions or administrative roles (desirable).
- Experience working with international students or clients (desirable).
- Knowledge of safeguarding practices (desirable).
What We Offer:
- Remote work model supporting your worklife balance.
- Training & development programs.
- Opportunities for career growth within a global organization.
- Access to our wide portfolio of courses offered for free or on discounted rates.
- People centric inclusive culture with regular wellbeing and social activities.
- Extra days off based on the length of service.
- Doing good day. 1 paid day off per year for volunteering activities)
- Regular online networking and crossdepartmental meetings with the Bayswater team globally.
Bayswater is committed to equality and diversity. Our initiatives and strategies are dedicated to develop attract and advance the most talented individuals regardless of their race sexual orientation religion age gender disability status or any other dimension of diversity. We are committed to equal employment opportunity.
Required Experience:
Unclear Seniority
Employment Type
Full Time
