Sr Claims Representative
Sr Claims Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company Details
Rated Best Places to Work 2024 by Business Insurance Continental Western Group is a regional property casualty insurance company offering commercial products and services through independent agents in the Midwest. CWG provides unique value through the service provided by our experienced group of employees and independent agents. Since 1886 Strong Local and Trusted.
As a Berkley company we enjoy operational flexibility that allows us to deliver quality coverage solutions. W. R. Berkley Corporation and all member insurance companies are rated A (Superior) by A.M. Best Company and carry Standard& PoorsFinancial Rating ofA(Strong).
This role is would ideally be based in one of our three offices where we offer a hybrid work schedule with four days in the office; and one day remote where it makes sense to do so.
- Urbandale IA
- Lincoln NE
- Luverne MN
Alternatively this position can be fully remote but only for a colleague outside of a commutable distance to the office but must reside within the CWG regional footprint (states: WY CO ND SD NE KS MN IA MO IL WI IN and MI).
The company is an equal opportunity employer. #LIAV1 #LIRemote
Responsibilities
As aSenior Claims Representative you will investigate moderate to highly complex commercial casualty claims in a prompt equitable manner by analyzing coverage liability/compensability and damages; evaluating reserves; and negotiating settlement or conclusion of claim. Well trust you to demonstrate a proven ability to handle complex coverage liability and damage issues. Youll also have the opportunity to manage select litigated claims to help build your expertise. Were committed to helping to helping you expand your claims knowledge as theres tremendous opportunity as the team grows and evolves.
What you can expect:
- Culture of innovation teamwork supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits competitive compensation paid time off comprehensive wellness benefits and programs employer funded health savings account profit sharing 401k paid parental leave employee stock purchase plan tuition assistance and professional continuing education
Well count on you to:
- Examine and analyze policies contracts and claim forms to determine coverage.
- Investigate loss in a prompt manner by telephone correspondence or onsite investigation to determine the extent of the Companys liability. Request necessary reports e.g. police reports fire reports medical records property damage inspections etc. Utilize independent adjusting services to assist in the claim investigation as appropriate. Establish accurate claim reserves and reevaluates exposures and reserves during the life of the claim. Correctly enter claim data and file documentation into claim and related systems for reporting purposes. Negotiate settlement or conclusion of claim.
- Consult with Litigation Specialist Claims Supervisor or Claims Manager when claim cannot be resolved and moves into litigation. Collaborate with Home Office Claims staff on claim files in subrogation arbitration and salvage recovery.
- Mentors and coaches Claim staff.
- Performs other related duties as assigned by management.
Qualifications
What you need to have:
- Three to five years related #casualty claims experience and/or training; or equivalent combination of education and experience.
- Ability to organize prioritize and manage multiple tasks in a fastpaced environment; and quickly and professionally respond to inquiries from customers.
- Possess strong customer orientation; problem analysis and problem resolution skills; and interpersonal and communication skills.
- Regularly and consistently demonstrates commitment to company values and guiding principles.
- Proficient with Microsoft Word Excel and Outlook.
What makes you stand out:
- Bachelors Degree preferred
- Completion of or working toward AIC CPCU SCLA or similar designation.
- Valid drivers license for travel.
Additional Company Details
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment.
Additional Requirements
Sponsorship Details
Required Experience:
Senior IC
Employment Type
Unclear
