Software Deployment Specialist
Software Deployment Specialist
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Job Description
Join Our Team as a Software Deployment Specialist at Minitab!
Are you passionate about technology customer success and making an impact Minitab is looking for a Software Deployment Specialistto help our customers successfully implement and maximize the benefits of Minitab Connect and RealTime SPC. If you enjoy working with cuttingedge software leading deployment projects and providing toptier customer education this role is for you!
What Youll Do:
- Deploy and configure Minitab Connect/RealTime SPC for customers ensuring seamless onboarding.
- Deliver training sessions to educate users on best practices and effective utilization.
- Support customers by troubleshooting resolving issues and optimizing their experience.
- Collaborate crossfunctionally with Marketing Sales Engineering and Support teams to enhance customer success.
- Develop and refine technical documentation product guides and training materials.
- Analyze and improve deployment processes to enhance efficiency and customer satisfaction.
What Were Looking For:
- 13 years of experience in software implementation professional services or customer success (preferably for an enterprise SaaS product).
- Technical knowledge of programming languages like MySQL JavaScript PHP or experience with APIs is a plus.
- Strong problemsolving skills and the ability to think analytically.
- Excellent communication and interpersonal skills to engage with customers effectively.
- Bachelors degree in Computer Science or a related technical field (or equivalent work experience).
- Ability to travel occasionally to customer sites industry events and conferences.
- Fluency in English language is required additional languages is a plus.
Why Join Minitab
At Minitab we foster a collaborative environment where innovation customer focus and professional growth are at the heart of everything we do. Youll have the opportunity to work with a talented team impact global customers and advance your career in a dynamic fastpaced setting.
Ready to take the next step Apply today and be part of a team thats shaping the future of data analytics and business intelligence!
LI#remote
Required Experience:
Unclear Seniority
Employment Type
Full Time
