Client Success Specialist
Client Success Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
(Hiring) Client Success Specialist (Law Firm)
Spanish Preferred
We are seeking a Client Success Specialist to join our team!You will be responsible forhelpingcustomers by providing product and service information and resolvingtechnical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provideinformation about the products and services
- Troubleshoot and resolveproduct issues and concerns
- Document and updatecustomer records based oninteractions
- Develop and maintain a knowledgebase of the evolving products and services
Qualifications:
- Previous experience in customer service sales or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Email Resumes To:
Required Experience:
Unclear Seniority
Employment Type
Full Time
