Cruise Terminal Manager
Cruise Terminal Manager
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Salary Not Disclosed
1 Vacancy
Job Description
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The Opportunity
The Opportunity:
We are seeking a dynamic and experienced Cruise Terminal Manager to oversee the daily operations of our bustling cruise terminal. As the Cruise Terminal Manager you will play a pivotal role in ensuring the smooth efficient and safe handling of cruise ships and the passengers.
Reporting to the Manager of Corporate Security the Cruise Terminal Manager is the lead onsite person during the 2025 cruise season per cruise terminal for each cruise ship call and will complete the following tasks and duties in a professional and confidential manner.
What youll do
Responsibilities
Your Focus:
- Complete all mandatory training programs as required.
- Complete all required documentation including but not limited to: Vessel tracking sheet and tailgate talk.
- Oversee all Port Saint John employees that are under your direction. Ensuring that their time is used effectively and their conduct is supportive of company values.
- Lead by example and promote a respectful and harmonious relationships amongst all stakeholders.
- Enter your hours worked into our pay system for approval in a timely and accurate manner.
- Use your time on duty as effectively as possible. This includes prepping for future cruise calls when possible.
- Ensuring the health and safety of cruise passengers staff and operators is the top priority.
- Ensure all operations comply with health and safety regulations and standards.
- Ensure proper security measures are in place and comply with all regulatory requirements.
- Ensure all facilities and staff represent an excellence in the passenger cruise experience.
- Interact with the ships staff including acceptance of the declaration of security (DOS) on behalf of the Manager of Corporate Security.
- Monitor and manage parking lot activities to ensure the safety and convenience of passengers staff and operators.
- Oversee operations on the pier to guarantee safe and orderly processes.
- During operations that occur after business hours on holidays or weekends ensure that the terminal is secure to limit our exposure to vandalism theft and potential breaches of security.
- Send prearrival communication to various external and internal stakeholders to ensure alignment for expectations and operational excellence.
- Prepare a daily report detailing the days operations including any issues encountered and the measures taken to remedy them and submit to the Manager of Corporate Security at the end of each shift.
What youll need
Qualifications
You Have:
- Eligibility for Marine Transportation Security Clearance through Transport Canada
- Valid Drivers license.
- Eligibility to become Marine Facility Security Officer Certified
- 5 years of experience in operations management
- Excellent collaboration interpersonal and verbal communication skills
You Are:
- Able to work well independently and in a team setting.
- Available for variable work hours which may include weekdays weekends overnights or holidays.
You share the following values where you:
- Keep safety and wellness at the forefront and make decisions based on a safetyfirst approach.
- Demonstrate initiative innovation and perseverance in the face of obstacles.
- Treat people with respect and build trust by honouring your promises and being open and honest in your interactions.
- Believe in continuous learning and development for both you and your fellow team members.
- Include others in your work through community and stakeholder engagement and building relationships.
A little bit about us
Port Saint John
Located in the southern part of the New Brunswick Port Saint John has a very diverse cargo base handling over 28 million metric tonnes of cargo annually including dry and liquid bulks break bulk containers and cruise. This makes Saint John the largest port in Atlantic Canada.
Saint John provides global connections to over 500 ports around the world and is easily connected to central Canadian inland markets by both the Canadian National and Canadian Pacific railway systems and the Trans Canada highway. Our port is a facilitator of trade and a part of Canadas Atlantic Gateway with transportation infrastructure providing a marine gateway to global markets.
Are you interested
Work With Us
Port Saint John & What We Offer:
Through our focus on people we serve as connectors who find innovative solutions to create economic and social value. By building partnerships we provide a platform for prosperity and sustainability. Providing global connections to over 500 ports around the world with strong connections to central Canadian inland markets by both the Canadian National and Canadian Pacific Kansas City Railway systems and the Trans Canada highway. Our port is a facilitator of trade and part of Canadas Atlantic Gateway with transportation infrastructure providing a marine gateway to global markets.
Along with our trade facilitation our team and community are positioned for cruise sector growth. We wholeheartedly believe Saint John is a cantmiss port of call on the Canada New England cruise itinerary welcoming cruise ships since 1989. We are equipped to welcome three cruise ships at a time providing our passengers with the ability to walk to numerous local attractions or book an excursion with one of our worldclass providers!
Port Saint John wants you to be part of our team focusing on being a catalyst for growth recognized for our community leadership.
Required Experience:
Manager
Employment Type
Temp
