Mgr-Specialty Restaurant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY
Directs and motivates catering services team while personally assisting in the physical set up of the function rooms and executing events based on requirements and standards. Develops and directs team to provide consistent high quality service. Communicates expected performance and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 2 years experience in the event management or related professional area.
OR
2year degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major; no work experience required.
JOB SPECIFIC TASKS
Participating in and Leading Catering Services Teams
Demonstrates self confidence energy and enthusiasm.
Understands how to manage in a culturally diverse work environment.
Uses problem solving methodology for decision making and follow up.
Demonstrates personal integrity manages time well and is highly visible in areas of responsibility.
Builds a positive work environment by demonstrating self confidence energy and enthusiasm.
Supporting the Management of Catering Operations
Interacts with other catering employees customers and guests vendors and suppliers.
Demonstrates knowledge of all departments within the property.
Communicates group needs to various departments within the property.
Prompts handling of all inquiries within market and parameters.
Creates written and verbal presentations effectively.
Ensuring Exceptional Customer Service
Communicates all details of catering events to operating departments and customers.
Manages the quality process in areas of customer service and employee satisfaction.
Conducting Human Resources Activities
Provides constructive coaching and counseling to employees.
Supports the development training and mentoring of employees.
Demonstrates knowledge of how and when to impose deadlines and delegate tasks.
Motivates and provides a work environment in which employees are productive.
Listens and responds to employees needs.
Manages group or interpersonal conflict situations effectively.
Required Experience:
Manager
Employment Type
Full-Time
