Customer Service
Customer Service
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our company 3D INNOVATION is the leading manufacturer of 3D laser etched crystals. We produce very high quality top of the linepersonalized crystals for our customers.
We are looking for the right person that would like to join our team and fun entertainment office
Qualifications:
Bachelors degree or high school diploma with 3 years of relevant experience
in customer service . Bachelors degree strongly preferred.
Ability to work in a fastpaced environment
Organized with attention to detail.
Computer literate (MS Office Photoshop is a plus)
Verbal and written communication skills
Working hours are Monday Friday 9:00 am 5:30 pm (weekends may be required in busy times)
Requirements
1. Guide and process customer orders and inquiries in a fastpaced environment using worldclass technology.
2. Communicate with customers via phone email and chat.
customer problems and find best possible solutions.
knowledgeable answers to questions about products pricing and availability.
5. Respond to shipping inquiries and answer order status questions.
6. Become a product expert and understand each customers needs to provide real effective solutions and deliver exceptional customer service.
Benefits
- Paid days off
- Paid lunch breaks
- Times and a half over 40 hours a week
- Over time available
- Long term position
- Holiday bonus
Employment Type
Full-Time
