Patient Pediatric Scheduler
Patient Pediatric Scheduler
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Salary Not Disclosed
1 Vacancy
Job Description
If youre looking for the opportunity to enhance the lives of children dont look any further than Carolina Pediatric Therapy. We are seeking a Bilingual Pediatric Patient Scheduler with a love for pediatrics a desire to grow professionally an interest in working with diverse populations and a heart for collaboration. At Carolina Peds we believe in the power of teamwork and flexibility and we thrive by working together to achieve our goals. Our employees are driven by a shared commitment to providing the best care for our patients and their families.
Working for an organization with the size and resources of Carolina Peds means having the potential to positively affect the health and wellbeing of entire communities. Whether youre part of our administrative marketing or therapy teams we all share one common goalproviding the best possible care experience for our patients.
If youre passionate about your career and excited about being challenged to achieve your potential we want to hear from you. We are looking for a dedicated and compassionate bilingual Pediatric Patient Scheduler to join our team. In this role youll work closely with our pediatric patients their families healthcare professionals and billing team to schedule appointments and provide seamless bilingual support to our diverse community. If you are a team player who thrives in a flexible dynamic environment and is passionate about working with children this is the role for you.
Key Responsibilities:
- Schedule patient appointments in a timely and accurate manner ensuring seamless coordination across all departments (i.e. clinical team billing team).
- Provide bilingual (English/Spanish) support for families answering questions addressing concerns and ensuring clear communication throughout the scheduling process.
- Assist nonEnglish speaking families by providing clear compassionate information about procedures office policies and insurance matters in their preferred language.
- Collaborate with pediatric healthcare providers to ensure all appointments are set according to patient needs and availability.
- Provide exceptional customer service to families addressing inquiries offering support and ensuring a positive experience.
- Work closely with the team to improve scheduling processes and patient flow contributing to the overall efficiency of our services.
- Adapt to changing patient or company needs and support team efforts in achieving shared goals.
- Maintain accurate patient records and follow all HIPAA guidelines and confidentiality protocols.
Ideal Candidate:
- Bilingual in English and second language e.g. Spanish with a strong ability to communicate effectively with diverse populations.
- Passionate about pediatrics and committed to providing compassionate quality care for children.
- Excellent communication skills both verbal and written in both languages with the ability to clearly explain medical information to families.
- A collaborative team player who enjoys working with others and thrives in a flexible goaloriented environment.
- Detailoriented with excellent organizational skills able to manage multiple priorities while ensuring accuracy and efficiency.
- Compassionate empathetic and able to connect with patients and families from diverse backgrounds.
- Eager to grow professionally and learn new skills in a supportive teamfocused environment.
Why Carolina Pediatric Therapy
- A Collaborative Culture: At Carolina Peds teamwork is at the heart of everything we do. We believe in working together to achieve our mission of improving the health and wellbeing of our patients and communities.
- Growth: We offer a supportive environment where you can grow your career while making a meaningful impact on the lives of children and families. We have a clear pathway to advancement that outlines steps to take in order to advance in your role at Carolina Peds.
- A PurposeDriven Team: We are united by our shared commitment to service quality compassion and teamwork. Working here means having the opportunity to be part of something greater where your work has a direct impact on improving the lives of others.
- Ongoing Learning: We believe in fostering a culture of continuous learning and growth ensuring that you have the tools and resources you need to succeed and advance in your career.
COMPETITIVE SALARY & BENEFITS We offer a stable and professional working environment with competitive pay and benefits. We are an equal opportunity employer and we take pride in the diversity and dedication of our staff. Below is a sampling of the lifestyle advantages we offer. Of course the best way to measure them is to experience them yourself.
- Competitive Pay Rates
- Health Insurance
- 3 Weeks PTO to start
- 10 Paid Holidays
- A la carte supplemental insurance program (dental disability etc.
- Staff development opportunities
- Direct deposit of paychecks
- Collaborative team approach
Employment Type
Full Time
