Shift Manager - Surveillance
Shift Manager - Surveillance
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Salary Not Disclosed
1 Vacancy
Job Description
Why Ballys:
Ballys Corporation is a global casinoentertainment company with a growing omnichannel presence currently owning and managing 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International formerly Gamesys Group a leading global interactive gaming operator Bally Bet a firstinclass sports betting platform and Bally Casino a growing iCasino platform.
With 10600 employees the Companys casino operations include approximately 15300 slot machines 580 table games and 3800 hotel rooms. Ballys also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (Queen) the above portfolio is expected to be supplemented with four additional casinos across three states one of which will be an additional state that expands Ballys jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees and operations that currently include approximately 2400 slot machines 50 table games and 150 hotel rooms to the Ballys portfolio. Ballys will also become the successor of Queens significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role:
As a Surveillance Shift Manager you will support the overall integrity of gaming and the protection of all guests employees and Company assets. Additionally you will be responsible for Surveillance Operations on the Casino in the absence of the Director of Surveillance.
Responsibilities:
- Foster an environment that embodies Ballys Born to Entertain philosophy by creating a funfilled entertaining atmosphere
- Enthusiastically promote Ballys customercentric culture of offering superior guest service and actively building longlasting guest relations
- Manage the overall operations of the Surveillance department
- Establish implement and enforce policies and procedures in accordance with regulatory requirements Company initiatives and organizational goals
- Manage the departments budget including capital expenditures
- Select train and develop team members through education training coaching and corrective action
- Safeguard company assets of the entire facility
- Review all Surveillance Incident Reports
- Perform duties and responsibilities associated with the IGB Statewide Voluntary SelfExclusion Program as described in Section A of Ballys Chicago Operating Co. LLC System of Internal Controls
- Support the Illinois Gaming Board and Chicago Police Department on investigations
- Perform other duties as assigned
Qualifications:
- Must be 21 years of age or older
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
- High school or equivalent required; Bachelors Degree is preferred
- Must have knowledge of all casino game rules
- Must have knowledge of all applicable gaming regulations
- Must have three years of experience in surveillance operations particularly in a leadership role
- Must have aboveaverage math skills
- Must have strong organizational and decisionmaking abilities
- Must have excellent customer and employee relations skills
- Must have excellent written and verbal communication skills
- Must be able to work flexible shifts including weeknights weekends and holiday
Whats in it for you:
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical dental and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
- Target Salary Range: $65000 $70000/ annual
Physical Demands & Work Environment:
- Frequently required to stand walk and sit for prolonged periods of time
- Frequently required to define color
- Occasionally required to work at heights above 10 feet high
- Frequently required to lift items up to 25 pounds
- Frequently required to reach overhead
- Occasionally required to work in confined small areas for long periods of time
- You may be exposed to bright lights loud noise and stressful situations in this position.
Required Experience:
Manager
Employment Type
Full-Time
