Customer Service Representative
Customer Service Representative
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$ 55730 - 80805
1 Vacancy
Job Description
Holman is a global automotive leader that serves both commercial and consumer clientsThe Holman Wayby always doing the right thing for our people our customers and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today Holman headquartered in Mount Laurel New Jersey is one of the largest familyowned automotive service organizations in North America with more than 6500 employees across North America the UK and Germany.
Holman delivers a unique range of automotivecentric services including industryleading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles Holman is continuouslyDriving Whats Right.
Holman is currently looking for a Customer Service Representative in our Mississaugaoffice.
What will you do
- Develop and maintain strong relationship with assigned client portfolio (all B2B)
- Responsible for the daytoday management of clients fleet
- Provide vehicle recommendations & place vehicle orders
- Provide rate quotes
- Manage license cards & billing requests
- Update & maintain client profiles and policies
- Attend manufacturer presentations
- Work with client to strategically identify efficiencies through technological reporting
- Collaborate with the rest of the organization to deliver exceptional client service inside and out
What are we looking for
- University degree or postsecondary diploma / certificate an asset
- 35 years B2B direct client service experience preferably in the fleet industry
- Proficiency in MS Office Suite
- Excellent communication skills; bilingualism (English/French) would be a huge asset
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Pay:
We offer competitive wages that are commensurate with jobrelated skills experience relevant education or training and geographic location starting in the range of $55730.00 $80805.00 CAD annually for full time employees. The annual compensation range is comprised of base pay earnings.At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.
Holman is a proud equal opportunities employer and we are committed to creating a welcoming inclusive and barrierfree workplace. We are committed to providing accommodations to all applicants throughout the interview process upon request in all aspects of the selection process. We employ artificial intelligence (AI) technology as part of our recruitment process to enhance efficiency and objectivity.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
