Sr Director Infrastructure
Sr Director Infrastructure
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Job Description
Overview
Since our founding in 1924 weve cut cardiovascular disease deaths in half but there is still so much more to do. To overcome todays biggest health challenges and accelerate this progress we need passionate individuals like you. Join our movement be part of the progress and help ensure a healthier future for all. You matter and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for a Sr. Director Infrastructure based out of our National Center.
The Senior Director of Core Infrastructure is a key leadership role responsible for overseeing the organizations critical technology infrastructure including data centers servers networking cloud environments and unified communications systems. This position plays a pivotal role in developing and executing strategic infrastructure plans ensuring the alignment of technology solutions with business objectives and maintaining the security and compliance of all systems. With a focus on operational efficiency cost optimization customer service and driving a cloud strategy the Senior Director leads a team responsible for managing daytoday operations while driving innovation in infrastructure management. Additionally the role involves overseeing disaster recovery incident management and capacity planning while regularly providing operational reports to senior leadership to ensure the infrastructures performance meets organizational goals and delivers exceptional service to internal customers.
The Association offers many resources to help you maintain worklife harmonization through your changing needs and life situations. To help you be successful you will have access to Heart U our awardwinning corporate university as well as additional training and support locally.
#TheAHALife is our company culture our way of life reflecting commitment to fostering an inclusive environment our focus on worklife harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn Instagram Facebook X (formerly Twitter) and at .
Responsibilities
- Overseeing the organizations core infrastructure including data centers servers networking storage cloud environments and unified communications systems. Ensuring they are reliable scalable and secure.
- Developing and executing longterm infrastructure strategies to support the organizations growth and business needs aligning technology solutions with overall business objectives.
- Ensuring the infrastructure meets security standards and regulatory compliance requirements such as PCI HIPAA or GDPR. This includes monitoring and mitigating security risks overseeing vulnerability management and maintaining audit readiness.
- Managing teams responsible for the daytoday operations of core infrastructure services including providing leadership mentorship and guidance to ensure high performance and collaboration.
- Developing and managing the infrastructure budget including forecasting costs and tracking variances. Ensuring the costeffectiveness and optimization of infrastructure investments such as hardware software and cloud services.
- Establishing and maintaining relationships with vendors and service providers. Negotiating contracts managing SLAs and ensuring the delivery of services and equipment meets organizational needs.
- Staying informed about emerging technologies and trends in infrastructure security and cloud computing. Identifying opportunities for innovation to improve operational efficiency scalability and reliability.
- Ensuring robust disaster recovery (DR) and business continuity (BC) plans are in place tested and continually updated to minimize downtime and data loss.
- Overseeing the response to infrastructurerelated incidents and ensuring that problems are resolved promptly root causes are identified and corrective actions are implemented.
- Collaborating with other senior leaders (e.g. CTO CIO) to ensure infrastructure supports strategic business goals. Providing regular updates on infrastructure performance risks and opportunities for improvement.
- Continuously assessing and improving processes related to infrastructure management aiming for greater efficiency better performance and reduced costs across the organization.
- Ensuring infrastructure can scale to meet growing demands including planning for future capacity needs and evaluating new technologies that can support future growth.
- Generating and presenting operational reports that track key infrastructure metrics performance indicators budget adherence incident response times and security posture. These reports provide visibility to senior leadership on the health and effectiveness of the infrastructure and its alignment with organizational goals.
Want to help get your resume to the top Take a look at the experience we require:
Qualifications
- 5 years of relevant experience and 3 years of supervisory experience 10 years relevant experience preferred)
- Experience building and leading teams who tackle complex problems and perform broad technology implementations
- Experience working across technical development and business teams
- Experience building migrating and managing corporate messaging platforms including hybrid cloud/SAAS email and conferencing (e.g. Zoom and Teams) services
- Experience with design and management of owned and leased data centers; large local and widearea network infrastructure; and server patching scaling and storage technologies
- Extensive knowledge of IT service delivery practices and standards with demonstrated ability to stay current with technology trends and assess business value
- Comprehensive knowledge of infrastructure technology and implementation including network and systems security and remediation
- Ability to develop strategic relationships with key vendors and American Heart Association leadership throughout the organization
- Ability to plan and manage both capital and operational budget details in excess of $2 million per year
Preferred Qualifications
- Ten 10 years of experience with team resource planning and development
- Five 5 years of experience negotiating and managing vendor contracts
Compensation & Benefits
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation Our goal is to ensure you have a competitive base salary. Thats why we regularly review the market value of jobs and make adjustments as needed.
- Performance and Recognition You are rewarded for achieving success by merit increases and incentive programs based on the type of position.
- Benefits We offer a wide array of benefits including medical dental vision disability and life insurance along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee wellbeing we also offer an employee assistance program employee wellness program and telemedicine and medical consultation.
- Professional Development You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Associations national online university with more than 100000 resources designed to meet your needs and busy schedule.
- WorkLife Harmonization The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year which includes several days off at the end of the year.
- Tuition Assistance We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities or for potential future positions in the organization.
The American Heart Associations 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health by 2028 the AHA will drive breakthroughs and implement proven solutions in science policy and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association American Stroke Association our mission is to be a relentless force for a world of longer healthier lives regardless of race ethnicity gender gender identity religion age language sexual orientation national origin and physical or cognitive abilities. Were committed to ensuring our workforce workplace culture and mission have a shared impact across a diverse set of backgrounds.
This position not a match with your skills Click here to see other opportunities.
In accordance with local and state laws where applicable qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
Required Experience:
Director
Employment Type
Full-Time
