Customer Relations Manager
Customer Relations Manager
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Job Description
- Coordinate with the clinical team and give suitable solutions for the customer;
- Advise customers regarding our services and convince them about our strengths;
- Planning customer relations management strategies designed to attract and retain customers while expanding the brands reach and boosting consumer loyalty;
- Act as point of contact for complaints and escalate issues as appropriate;
- Resolve customer complaints quickly and effectively;
- Collaborate with internal teams to address customer needs;
- Team working and leadership skills; create new strategies and stay on top of the administration side of things;
- The ability to meet tight deadlines and outstanding time management skills;
- Achieve sales and revenue targets and work diligently to achieve them;
- Participation in all Promotional Activities;
- Implementing strategies to test the various forms of marketing developed by the team;
- Topquality analytical skills involve gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.
- Making sure the customer database is correctly segmented for targeted marketing activities;
- Creating emails and other content as part of a wider marketing campaign;
- Help sales team upsell or crosssell services and products;
- Liaising with other Government departments as and when needed;
Female candidates preferred
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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