Healthcare Dispatcher
Healthcare Dispatcher
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Job Description
Job Profile: Healthcare Dispatcher (HD) is a front office role at hospitals associated with SPERO for providing home healthcare services to its patient. This role has involved direct communication with customers / patients & their family members. Being HD your role is to ensure proper information to be passed on to them and aware them about SPERO services and its availing options. As part of role minimum travel is also required.
Preferred: Male / Female candidate
Experience 0.6 Months to 2 Years Freshers can also apply
Qualification
Minimum HSC Any Graduation
Nursing / GDA or Vocational Paramedical background would be added Advantage.
Role and Responsibilities
- To handle enquiries received from customers walking over call & web application
- To manage and overlook attendance of professionals for assuring availabilities
- To coordinate with Professionals for availability checking and updating status
- To make follow ups with patients and professionals for services completions
- To handle billing end to end billing process
- To make service calls for collecting Feedback from Patients or from there family members
- To coordinate with Patient & Consultant before during services allocations or assessments
- To assure timely payments from patients & make necessarily follow up calls messages & mails
- To attend and conduct Training organized for HHC Applications & Processes.
- To perform allocated Administrative Task by supervisor
- To participate in events organized / scheduled by Head Office for employees
Competence
- Excellent Communication Interpersonal Skills and Computer Knowledge.
- People coordination skills interdepartmental and external stakeholders
- Language Efficiency English Hindi & Marathi Read Write Speak
- Must have knowledge of handling computer mobile apps & efficient with MS Office tools.
Requirements
- Candidate should be ready to travel & work in multiple locations.
- Open for working in Day time rotational shifts and weekly off.
- Immediate Joiner or max within weeks time from offer made
Salary Details: 13000 to 15000 Gross per Month
Hiring Team Details :
Gauri Bhagat(Assistant Manager) Email :
Mobile : Call Between 10:00 Am to 06:30 Pm
Employment Type
Full Time
